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Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible schedule
Employee assistance program
Job Description
This job opening is brought to you by a renowned upscale resort casino that prides itself on offering a sophisticated and vibrant entertainment experience. The resort casino is a premier destination frequented by diverse guests who expect exceptional service in a lively and upscale atmosphere. Known for its comprehensive amenities including gaming areas, luxurious accommodation, fine dining, entertainment, and beverage services, this establishment consistently aims to blend hospitality with excitement to provide unforgettable guest experiences. The resort emphasizes a team-oriented culture, professionalism, and the highest standards in service delivery to ensure its guests enjoy every moment spent on its premises.Show More
Job Requirements
- Must be 21 years of age
- high school diploma or GED equivalent
- previous bartending experience in a high volume, sophisticated restaurant or bar preferred
- read, write, speak and understand English fluently
- excellent customer service and communication skills
- available to work required schedule including weekends, late nights, early mornings, holidays, and overtime
- physically mobile with reasonable accommodation
- able to lift and carry up to 50 lbs
- able to lift trays with food up to 35 lbs above shoulder level
- able to pull or push 100 lbs
- able to reach above and below the shoulder, grip small items, bend, stoop and twist while carrying stock
- able to stand and walk for up to 6 hours
- able to tolerate second-hand smoke, noise, and bright lights
- able to work fast-paced, crowded, noisy environment
- maintain a neat, professional, well-groomed appearance
- 2 years previous bartending experience at upscale or high volume resort casino beverage operation preferred
- proficient in making all manner of drinks including classics and contemporary
- valid food handler's card
Job Qualifications
- Must be 21 years of age or older
- high school diploma or GED equivalent
- previous bartending experience in high volume, sophisticated bar or restaurant is preferred
- excellent customer service and communication skills
- ability to read, write, speak, and understand English fluently
- physical mobility with ability to lift 50 lbs and push or pull 100 lbs
- experience in making classic and contemporary drinks as well as knowledge of wine, ports, cordials and other spirits
- valid food handler's card
- 2 years bartending experience at upscale or high volume resort casino beverage operation preferred
Job Duties
- Greet and welcome guests seated in assigned station within 3 minutes
- maintain accurate knowledge of drink menus including preparation and presentation
- enter food and beverage orders into POS system accurately
- deliver prepared beverages within 3 minutes of completion
- follow up with guests to ensure satisfaction
- present checks and handle payments correctly
- assist and oversee bar backs in cleaning and restocking
- operate cash register and maintain financial control integrity
- maintain cleanliness in designated areas as per health and safety standards
- deep clean restaurant and bar equipment as scheduled
- operate and maintain bar equipment safely
- complete assigned side work； provide personalized service using guests' names and preferences
- promote casino events and give directions to guests
- prepare bar set-ups as per manager’s instructions
- maintain cleanliness of beverage storeroom and related areas
- adhere to bartending and cashiering standards
- observe fire and safety rules
- report theft, suspicious activity, or policy violations
- transport bar items safely
- assist with beverage inventories
- cut fruit garnishes and perform other setup duties
- follow correct pour procedures and serve responsibly
- escalate problem guests or issues to supervisors
- adapt to flexible work schedules and assist other beverage outlets as needed
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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