Job Overview
Employment Type
Full-time
Work Schedule
Rotating Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Paid holidays
Training and Development
Job Description
Desert Diamond Casino is a prominent gaming and entertainment establishment located in Glendale, Arizona. As a part of the Tohono O'odham Gaming Enterprise (TOGE), the casino brings together an excellent mix of gaming opportunities, dining options, and entertainment, all designed to offer guests an enjoyable and memorable experience. The casino not only champions top-tier hospitality but also adheres strictly to tribal and state regulations, ensuring a safe and lawful environment for both guests and staff. The establishment prides itself on team collaboration, quality service, and compliance with all local, state, and federal regulations, including health, safety, and liquor laws. \n\nThe... Show More
Job Requirements
- Must be 18 years of age or older
- no felony, theft or stealing convictions
- must be able to pass a pre-employment drug/alcohol screen
- must pass background investigation
- obtain and maintain a gaming license
- high energy and motivated personality
- knowledge of bar items, liquors, and pricing
- knowledge of cash handling
- ability to stand for extended periods
- occasionally lift and/or move up to 50 pounds
- willing to work evenings, graveyards, holidays, and/or weekends
- flexible to work extended hours and irregular shifts
- able to work in all venues as assigned by Food & Beverage Management
Job Qualifications
- High school diploma or GED preferred
- recent experience as a high volume bartender in a recognized establishment or completion of 1 year in the TOGE Bar Back position
- knowledge of Title 4 (Arizona liquor law) regarding alcohol service
- ability to obtain a Food Handlers card
- ability to obtain TIPS certification
- proficiency in operating POS systems
- strong knowledge of bartending in a high volume bar/nightclub environment
- ability to provide professional guest service
- ability to communicate, read, and write clearly in basic English
- skill in interpersonal and guest service
- ability to follow instructions and work in a busy, stressful environment
Job Duties
- Mixes and serves alcoholic drinks to lounge/bar guests
- collects money for drinks served and makes change for guests
- adheres to all Title 4 (Arizona liquor law) and TOGE internal controls
- cleans and sterilizes glasses and bar equipment on a continual basis
- replaces empty beer kegs and replenishes wine units accordingly when bar backs are not available
- ensures all tribal, city, state and federal health/food safety codes are upheld
- maintains a clean, organized and sanitized work area while following all health and safety regulations
- ensures the safe and clean environment of the lounge/bar area
- checks and audits till receipts for the shift and dispenses receipts to proper authorities
- trains new team members and bar backs
- contributes to team efforts and accomplishes related results
- coordinates and maintains entertainment with Food & Beverage Supervisor
- possesses vast knowledge of spirits, wine, champagne, and cocktails
- is knowledgeable of drink prices and proper measurement
- serves alcohol and non-alcoholic beverages while ensuring legal drinking age compliance
- computes bills and accepts payments
- provides excellent guest service by responding promptly and courteously
- keeps bar top, service tables, and floors clean
- operates the POS cash register
- stocks service station
- follows standard service techniques consistently
- monitors guests for intoxication and takes appropriate procedures
- informs guests about food and beverage outlets and casino promotions
- maintains good communication with team members and a professional work environment
- maintains proper attendance in accordance with casino policy
- works closely with other departments to ensure seamless guest service
- demonstrates Desert Diamond Casino 'On Brand' attitude
- supports and reinforces casino Spirit of Service Standards
- flexible and assumes other duties as assigned by management
- performs other duties as required
OysterLink simplifies hospitality hiring.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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