Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $8.75 - $16.50
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
employee discount
Training and development opportunities
dynamic work environment
team-oriented culture
Opportunities for advancement
Job Description
Five Star Parks & Attractions is a leading privately owned operator of family entertainment centers in the United States, boasting an impressive portfolio of 28 dynamic destinations across 13 states. Headquartered in Charlotte, North Carolina, Five Star Parks & Attractions has experienced rapid growth since its inception, expanding from just three locations in 2019 to become a national powerhouse in the family entertainment and amusement industry. The company operates an assortment of award-winning venues including Scene75, The Track Family Fun Parks, Malibu Jack's, Fun Land, Celebration Station, and Craig's Cruisers, offering a diverse range of activities that blend go-karts, arcades,... Show More
Job Requirements
- Position requires consistent activity, such as walking, bending, and lifting up to 50 lbs
- must be able to work holidays and weekends
- employment may require a background check
Job Qualifications
- Friendly, upbeat attitude
- ability to perform each essential duty successfully
- bar experience preferred, but not required
- ability and willingness to learn all stations on the line
- ability to follow drink recipes and maintain accurate pour sizes
- ability to keep calm under pressure and handle guest complaints
- TIPS Certification
- computer skills to operate the POS system
- strong language skills for reading and interpreting business periodicals, professional journals, technical procedures, or governmental regulations
- mathematical skills for calculating figures such as discount, interest, proportions, percentages, area, circumference, volume, cost, and tip share
- reasoning ability to solve practical problems and interpret various instructions
Job Duties
- Prepare and serve alcoholic or non-alcoholic beverages according to recipes
- interact with customers, take orders, and provide recommendations based on preferences
- enter each order accurately into the POS system
- uphold the company's core values and ensure optimum guest experience
- accountable for maintaining quality, consistency, and sanitation standards as per company and state regulations
- practice an ownership mentality with emphasis on motivation and teamwork
- keep the bar area clean and tidy, including washing glasses and cleaning the bar top and surrounding areas
- restock supplies during slow operational hours, including alcohol, ice, fruit, beer kegs, and beer cooler
- accurately portion all orders to ensure low cost
- handle cash and credit transactions, ensuring all orders are accounted for in the POS system
- work with the management team to achieve year-over-year growth, profitability, and guest satisfaction
- execute programs to lead to increased sales and profitability
- understand all menu items and effectively upsell to guests
- ensure safety by keeping areas free from hazards, addressing and correcting any practices that lower safety standards
- avoid over-serving alcohol and check the ID of every patron to prevent serving minors
- handle guest complaints and maintain a calm demeanor under pressure
- obtain TIPS Certification
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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