Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Exact $20.00
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401K Matching
Annual performance bonus
Paid Time Off
Tuition Reimbursement
Job Description
PENN Entertainment is a leading provider of integrated entertainment, sports content, and casino gaming experiences with 43 destinations across North America, including online sports betting and iCasino through theScore Bet Sportsbook and Casino. The company has grown to be an industry leader by prioritizing not only fun and entertainment but also values such as diversity and sustainability for the community, team members, vendors, and the environment. PENN Entertainment is known for a dynamic, fast-paced work environment where employees are encouraged to have fun while delivering exceptional service. The team is composed of a diverse set of enthusiastic coworkers who are... Show More
Job Requirements
- Must be at least 21 years of age
- high school diploma or equivalent
- able to read, write legibly, understand, and speak English
- excellent customer service/communication skills
- ability to count money and change correctly
- knows cocktail ingredients and proper mixing and pouring techniques
- available to work required schedule which may include nights, weekends, holidays, and overtime as needed
- must meet professional appearance standards as prescribed by company policy
- must be able to respond to visual and oral cues
- able to work in constricting areas
- able to tolerate second-hand smoke, noise, and bright lights
- able to work at a fast pace in often crowded/noisy environment
- physically mobile with reasonable accommodations including ability to push, pull, carry, and lift up to 25 lbs, and ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel, and balance when performing job duties
Job Qualifications
- High School Diploma or equivalent
- excellent customer service and communication skills
- knows cocktail ingredients and proper mixing and pouring techniques
- ability to count money and change correctly
- able to work in a fast-paced, crowded/noisy environment
- physically mobile with ability to push, pull, carry, and lift up to 25 lbs
- able to work required schedule including nights, weekends, holidays, and overtime
- meets professional appearance standards as prescribed by company policy
- able to respond to visual and oral cues
Job Duties
- Monitors guest consumption of alcohol and intervenes as needed according to guidelines
- Serves as ambassador of goodwill while working and at customer and public relations functions
- promotes casino events and programs
- provides personalized service and uses guest name
- resolves service problems according to guidelines
- provides fast, friendly, professional beverage service to casino guests and beverage servers
- prepares and pours drink orders with proper portions and ingredients according to recipe
- communicates with beverage servers
- presents drinks to guests or servers as required
- slices and pits fruit as required
- operates and maintains all equipment and utensils as required in accordance with established guidelines and safety procedures
- operates a cash register/POS system, ringing proper amount into the register and giving the guest or server the correct change
- accounts for all cash, charge, and complimentary sales according to established procedure
- maintains integrity of all financial controls and responsibilities
- works well with others, especially beverage servers, bartenders, barbacks, beverage supervisor, and slots supervisor
- maintains a clean and stocked workstation in accordance with established health and safety guidelines
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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