Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $10.00 - $18.50
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
401k
complimentary shift meal
Employee benefit card
Job Description
Fairmont Dallas, located in the vibrant Arts District of downtown Dallas, is a distinguished luxury hotel that offers an unparalleled guest experience through its 545 elegant guestrooms and suites, complemented by over 73,000 square feet of versatile meeting and event space. With a rich history spanning over 50 years, Fairmont Dallas has established itself as a premier destination for civic, social, cultural, convention, and corporate events, serving as the backdrop for countless memorable occasions. The hotel blends upscale comfort, refined hospitality, and a commitment to exceptional service in one of Texas' most dynamic urban areas, making it a sought-after choice... Show More
Job Requirements
- High school graduate or equivalent vocational training certificate
- minimum of 18 years of age to serve alcoholic beverages
- 2 years of bartending experience required
- fluency in English, both verbal and non-verbal
- experience in cash handling processes
- certification in an alcohol awareness program
- certification of previous training in liquor, wine and food service
- food handling certificate and TABC
- able to provide legible communication
- ability to input and access information in the property management system, computers, point of sales system
- basic arithmetic skills
Job Qualifications
- High school graduate or equivalent vocational training certificate
- minimum of 18 years of age to serve alcoholic beverages
- 2 years of bartending experience required, in a luxury setting preferred
- fluency in English, both verbal and non-verbal
- experience in cash handling processes
- certification in an alcohol awareness program
- certification of previous training in liquor, wine and food service
- food handling certificate & TABC
- certification of CPR an asset
- provide legible communication
- ability to input and access information in the property management system/computers/point of sales system
- compute basic arithmetic
Job Duties
- Maintain complete knowledge of and comply with all departmental policies/service procedures/standards
- maintain complete knowledge of correct maintenance and use of equipment
- anticipate guests' needs, respond promptly and acknowledge all guests
- maintain positive guest relations at all times
- be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately
- resolve guest complaints, ensuring guest satisfaction
- maintain complete knowledge of all menu items, liquor brands, beers and non-alcoholic selections available in the assigned outlet
- maintain knowledge of the particular characteristics and description of every wine/champagne by the glass and major wines on the wine list
- maintain complete knowledge of designated glassware, ingredients, preparation method and garnishes for each drink
- maintain complete knowledge of and strictly abide by state liquor regulations, particularly those prohibiting service to minors, intoxicated persons and drunk driving
- maintain complete knowledge of table/seat/station numbers, room capacity, hours of operation, menus, price range and dress code of assigned outlet
- prepare all drink orders for guests according to outlet recipes
- serve drinks to guests
- retrieve food orders from kitchen and serve to guests
- open and serve wine/champagne bottles
- prepare and serve cappuccino and espresso
- monitor and maintain cleanliness, sanitation and organization of bar top, tables, service areas and outlet itself
- present guest checks and process payments, adhere to all cash handling and credit policies/procedures
- clean and reset bar top and tables immediately after guests depart
- clean glassware in glass machine/three compartment sink
- complete opening side duties including checking quality and amount of all bar stock and supplies, completing opening inventory sheet, requisition all necessary supplies, transport supplies from storeroom to bar, stock ice in bar, set up bottles in display cabinet and speed rail, prepare garnishes, stock glassware and paper supplies, prepare mixes, check condition and cleanliness of blender, shaker and other tools, check temperature of refrigeration units and glass wash machine, prepare bowls of bar snacks and place on bar when guest is seated
- complete closing side duties including properly storing all reusable goods, emptying and draining ice bin, scrubbing sink, removing all items from bar top and tables and placing clean items in designated areas, wiping clean all surfaces of bar top and tables, removing liquor and bottles from speed rail and liquor cabinet, securing all liquors, beers, wines, coolers, cabinets and storage areas, wiping down all bottles and surfaces, cleaning all bar equipment and tools, removing trash, counting all empty bottles by type and legibly documenting such on requisition form and attaching transfer slips/spill report and placing in liquor storeroom
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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