Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Paid Time Off
healthcare
401k Match
Job Description
OTG Concessions Management, LLC is a pioneering company in the hospitality industry that has transformed airport dining and retail experiences through innovative service models and dedication to exceptional guest satisfaction. With over 300 in-terminal dining and retail locations across 11 major airports in the United States, OTG serves millions of travelers each year. The company's commitment to excellence is reflected in its more than 5,000 Crewmembers who deliver high-quality, efficient, and engaging experiences in dynamic, fast-paced airport environments. OTG aims to continuously raise the standards of hospitality by blending technology, convenience, and personalized service to create memorable moments for travelers... Show More
Job Requirements
- Minimum age of 18 years
- 1-2 years of bartending experience in fast-paced, high-volume environments
- Ability to obtain TIPS certification within 90 days of employment
- Ability to obtain ServSafe certification within 30 days of hire
- Physical ability to lift 35 lbs
- Mobility to stand for extended periods and perform bending movements
- Flexibility to work varied shifts including nights, weekends, and holidays
- Fluency in English
Job Qualifications
- 1-2 years of bartending experience in a fast-paced, high-volume environment
- Must be at least 18 years of age
- Familiarity with preparing classic cocktails and knowledge of spirits
- Proficiency with food and beverage service, including beer, wine, and cocktail pairings
- Fluent and fully conversational in English
- Bartenders must obtain TIPS certification within 90 days of employment
- Must obtain ServSafe Certification or equivalent within 30 days of being hired
- Able to lift 35 lbs
- Must be mobile and able to stand for extended periods, stoop, kneel, and crouch
- Must be available to work varied hours and days, including nights, weekends, holidays, and bad weather conditions
- Must be flexible
Job Duties
- Follow OTG steps of service and standard operating procedures
- Greet guests pleasantly
- Walk guests through the OTG ordering and payment system
- Highlight menu, food and beverage options, make suggestions based on guest preferences and dietary restrictions or allergies
- Prepare drinks following OTG recipes and ensure timely delivery
- Follow OTG cash handling and cash register policies and procedures
- Maintain cleanliness within the restaurant's dining and service stations
- Support with moving and installing kegs of beer, CO2 tanks, and soda guns
- Communicate with chefs and managers to ensure timely food delivery
- Adhere to all safety and sanitation regulations
- Participate in training sessions and team meetings
- Assist team members as needed
- Inform MOD on guest complaints, feedback, and inquiries
- Monitor and report intoxicated guests to MOD
- Inform leadership team of low inventory and equipment issues
- Perform additional tasks requested by the OTG leadership team
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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