Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Range $10.00 - $19.00
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k
Free games
Job Description
Dave & Buster's is a unique entertainment and dining establishment that combines an exciting atmosphere filled with games, food, and drinks to create the perfect environment for celebration and fun. Known for its vibrant ambiance, Dave & Buster's attracts guests looking for a dynamic and lively experience, where no two days are ever the same. The company emphasizes teamwork, friendly service, and providing exceptional guest experiences in an up-tempo, fast-paced setting. It caters to people looking for both casual dining and entertainment, making it a popular destination for groups, parties, and celebrations. Employees enjoy flexible schedules, which can accommodate educational... Show More
Job Requirements
- must be at least 21 years of age
- work days, nights, and/or weekends as required
- ability to work in environments with hot and cold temperatures such as freezers and around cooking equipment
- ability to work in a noisy, fast paced environment with distracting conditions
- ability to read and write handwritten notes
- ability to lift and carry up to 30 pounds
- ability to move about facility and stand for long periods of time
- ability to walk or stand for 100% of shift
- ability to reach, bend, stoop, mop, sweep and wipe frequently
Job Qualifications
- restaurant and/or bar experience preferred but not required
- ability to effectively communicate with guests to generate enthusiasm about the Dave & Buster's experience
- ability to read and communicate in English
- must be friendly and possess strong interpersonal skills
- knowledge of proper dress code and professional appearance standards
- must be able to work in a noisy, fast paced environment with distracting conditions
- age 21 or older
Job Duties
- deliver an unparalleled guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun
- keep immediate supervisor promptly and fully informed of all problems or unusual matters of significance
- create a warm, fun atmosphere for guests and team members
- adhere to company's sanitation procedures
- maintain responsibility for personal bank and ensure all financial transactions are accurate by operating credit card machines correctly, calculating and returning appropriate change, and maintaining adequate cash and coin for making change
- follow alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests
- assess guest demeanor and identify when behavior should be called to the attention of a manager
- follow all bar recipes to deliver a consistent product, control costs, and maximize guest satisfaction
- keep station clean, set up and take down station tables appropriately
- greet newly seated guests in a friendly and timely manner
- accurately take guests' food and drink orders
- maintain a thorough understanding of all menu items and be able to answer questions regarding food and drink items and their preparation
- enter orders into Micros quickly and in proper sequence, using appropriate modifications and charges
- be responsible for all sales on personal Micros keys and complete station side work at the beginning and end of shift
- demonstrate ability to operate Micros, make changes, accurately conduct credit card transactions, and account of all monies at end of each shift
- ensure food is properly garnished and deliver trays to designated bar areas and other sections in the restaurant as needed
- work quickly and efficiently adhering to 'Full hands in, full hands out' philosophy
- participate in all incentives and contests, driving sales and promoting the brand
- complete bar inventories and daily requisition sheets as requested and required
- complete opening/closing duties in a timely manner
- assist in party set up and breakdown
- assist other team members as needed or as business dictates
- buss and reset tables as needed
- ensure ongoing guest satisfaction by checking back after delivery of food, maintaining drink levels, removing clutter, prebussing as necessary, and responding to guest needs in a timely manner
- maintain favorable working relationships with all company team members to promote a cooperative and harmonious working climate and help keep high morale, productivity and efficiency/effectiveness
- listen to hear guests' orders and needs, and communicate with guests verbally and with other team members verbally via Micros system
- be friendly and able to smile frequently
Job Qualifications
Experience
No experience required
Job Location
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