Job Overview
Employment Type
Hourly
Part-time
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k
Free games
Flexible Schedule
Employee Discounts
Job Description
Dave & Buster's is a leading entertainment and dining destination known for combining the excitement of arcade gaming with a full-service restaurant and bar. Established as a premier venue where guests of all ages can enjoy thrilling games, great food, and a lively atmosphere, Dave & Buster's is dedicated to creating an unparalleled entertainment experience that caters to both families and adults looking for a fun night out. With a vibrant and dynamic environment, the company prides itself on providing memorable moments through interactive gameplay, delicious cuisine, and exceptional customer service. As a part of a large national brand, Dave... Show More
Job Requirements
- Must be at least 18 years of age
- Ability to work days, nights and/or weekends as required
- Ability to work in environments with hot and cold temperatures such as freezers and around cooking equipment
- Ability to work in noisy, fast paced environment with distracting conditions
- Ability to read and write handwritten notes
- Ability to lift and carry up to 30 pounds
- Ability to move about facility and stand for long periods of time
- Ability to walk or stand 100 percent of shift
- Ability to reach, bend, stoop, mop, sweep and wipe frequently
- Ability to follow company sanitation and alcohol awareness procedures
- Capacity to handle multiple tasks efficiently in a fast-paced environment
- Must comply with dress code requirements, looking neat, clean and professional at all times
Job Qualifications
- Must be at least 18 years of age
- Restaurant and/or bar experience preferred but not required
- Must be able to read and communicate in English
- Must be friendly and able to smile frequently
- Must be skilled in effectively communicating with guests to generate enthusiasm about the Dave & Buster’s experience
- Ability to operate Micros system and conduct credit card transactions accurately preferred
- Ability to work in a noisy, fast paced environment with distracting conditions
- Ability to maintain a neat, clean and professional appearance in accordance with dress code
Job Duties
- Deliver an unparalleled guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun
- Keep immediate supervisor promptly and fully informed of all problems or unusual matters of significance
- Create a warm, fun atmosphere for guests and team members
- Adhere to company’s sanitation procedures
- Maintain responsibility for personal bank and ensure all financial transactions are accurate
- Follow alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests
- Assess guest demeanor and identify when behavior should be called to the attention of a manager
- Follow all bar recipes to deliver a consistent product, control costs, and maximize guest satisfaction
- Keep station clean, set up and take down station tables appropriately
- Greet newly seated guests in a friendly and timely manner
- Accurately take guests’ food and drink orders
- Maintain a thorough understanding of all menu items and answer questions regarding food and drink items and their preparation
- Enter orders into Micros quickly and in proper sequence, using appropriate modifications and charges
- Be responsible for all sales on personal Micros keys and complete station side work at the beginning and end of shift
- Demonstrate ability to operate Micros, make changes, conduct credit card transactions accurately, and account for all monies at the end of each shift
- Ensure food is properly garnished and delivers trays to the designated bar areas as well as other sections in the restaurant as needed
- Work quickly and efficiently adhering to “Full hands in, Full hands out” philosophy
- Participate in all incentives and contests, driving sales and promoting the brand
- Complete bar inventories and daily requisition sheets as requested
- Complete opening and closing duties in a timely manner
- Assist in party set up and breakdown
- Assist other team members as needed or as business dictates
- Buss and reset tables as needed
- Ensure ongoing guest satisfaction by checking back after delivery of food, maintaining drink levels, removing clutter, pre-bussing as necessary, and responding to guest needs in a timely manner
- Maintain a favorable working relationship with all other company team members to foster a cooperative and harmonious working climate
- Listen to hear guests’ orders and needs, communicate with guests verbally and with other team members via Micros system
- Be friendly and able to smile frequently
- Generate enthusiasm about the Dave & Buster’s experience
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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