Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $20.00
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Day 1 medical coverage
Dental Insurance
Vision Insurance
Uber benefit
recognition programs
Tuition Reimbursement
Paid Time Off
Job Description
PENN Entertainment is a renowned leader in the integrated entertainment, sports content, and casino gaming industry, proudly operating 43 destinations across North America. The company also offers online sports betting and iCasino services through theScore Bet Sportsbook and Casino®. With a strong commitment to innovation, diversity, and sustainability, PENN Entertainment has continuously transformed the entertainment landscape, delivering exceptional experiences to its guests and fostering a supportive work environment for its employees. The company values its team members and invests in career growth, wellness programs, and various benefits to promote their overall well-being. This includes financial, physical, and mental wellness initiatives,... Show More
Job Requirements
- Applicant must be at least 21 years of age
- high school diploma or equivalent
- read, write legibly, understand, and speak English
- excellent customer service and communication skills
- ability to count money and change correctly
- knows cocktail ingredients and proper mixing and pouring techniques
- available to work required schedule which may include nights, weekends, holidays, and overtime as needed
- must meet professional appearance standards as prescribed by company policy
- must be able to respond to visual and oral cues
- able to work in constricting areas
- able to tolerate second-hand smoke, noise, and bright lights
- able to work at a fast pace in often crowded/noisy environment
- physically mobile with reasonable accommodations including ability to push, pull, carry, and lift up to 25 lbs, and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel, and balance when performing job duties in varying work areas such as confined spaces
Job Qualifications
- High school diploma or equivalent
- excellent customer service and communication skills
- ability to count money and change correctly
- knowledge of cocktail ingredients and proper mixing and pouring techniques
- ability to work in a fast-paced environment
- ability to maintain professional appearance standards
- strong interpersonal skills
- ability to communicate effectively
- ability to work flexible schedules including nights, weekends, holidays, and overtime as needed
Job Duties
- Monitors guest consumption of alcohol and intervenes as needed according to guidelines
- serves as ambassador of goodwill while working and at customer and public relations functions
- promotes casino events and programs
- provides personalized service and uses guest name
- resolves service problems according to guidelines
- provides fast, friendly, professional beverage service to casino guests and beverage servers
- prepares and pours drink orders with proper portions and ingredients according to recipe
- slices and pits fruit as required
- operates and maintains all equipment and utensils as required in accordance with established guidelines and safety procedures
- operates a cash register/POS system, ruling proper amount into the register and giving the guest or server the correct change
- accounts for all cash, charge, and complimentary sales according to established procedure
- works well with others especially beverage servers, bartenders, barbacks, Beverage Supervisor, and Slots Supervisor
- maintains a clean and stocked workstation in accordance with established health and safety guidelines
Job Qualifications
Experience
No experience required
Job Location
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