Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Range $19.18 - $23.68
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Job Description
Highgate is a prominent real estate investment and hospitality management company with a robust portfolio exceeding $15 billion in assets under management. The company operates across a global network comprising more than 400 hotels located in North America, Europe, the Caribbean, and Latin America. Over the past 30 years, Highgate has established itself as an innovator within the hospitality industry, consistently pushing boundaries to foster unique guest experiences and cultivate strong investment performance for its partners. Highgate's approach includes expert guidance through all stages of the property cycle, including planning, development, recapitalization, and disposition. Their portfolio features a mix of... Show More
Job Requirements
- High school diploma or equivalent
- Experience in hotel or related field preferred
- Ability to work flexible and long hours
- Physical ability to exert up to 50 pounds occasionally and lift 20 pounds frequently
- Ability to stand for entire shift
- Effective communication skills
- Ability to listen and respond to concerns
- Ability to multitask and prioritize
- Service-oriented attitude
- Participation in trainings and meetings
- Regular attendance
- Proper personal grooming and uniform compliance
- Adherence to hotel policies
- Problem-solving capabilities
- Ability to understand and apply information
- Willingness to cross-train
- Maintain confidentiality
- Show initiative
- Perform additional duties as assigned
Job Qualifications
- High school diploma or equivalent preferred
- Experience in hotel or related field preferred
- Ability to work flexible and long hours
- Ability to exert up to 50 pounds of force occasionally
- Ability to stand during entire shift
- Effective verbal and written communication skills
- Ability to listen and understand concerns
- Ability to multitask and prioritize tasks
- Friendly, courteous, and service-oriented approach
- Willingness to attend required meetings and trainings
- Maintain regular attendance according to scheduling needs
- Maintain high personal grooming and proper uniform
- Comply with hotel standards and regulations
- Problem-solving skills
- Ability to apply complex information
- Ability to cross-train in hotel areas
- Ability to maintain confidentiality
- Initiative in anticipating guest or operational needs
Job Duties
- Maintain a warm and friendly demeanor at all times
- Be attentive, friendly, helpful, and courteous to guests, managers, and employees
- Set up the bar according to hotel standards and serve guests promptly and efficiently
- Prepare beverages and cocktails according to hotel mixing and presentation standards
- Serve guests with all beverage requirements in a friendly, courteous, and professional manner
- Break down the bar after functions, storing liquor, supplies, and equipment properly
- Follow all state liquor laws
- Know hotel services and facilities
- Abide by all hotel policies and safety rules
- Serve liquor carefully to avoid issues with intoxicated guests
- Respond to guests' problems, complaints, and accidents
- Be familiar with fire exit and extinguisher locations and operation
- Keep bar and service areas clean and tidy during service
- Ensure overall guest satisfaction
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in:
Nearby Cities
Jobs By Filter