Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Exact $20.76
Work Schedule
Flexible
Benefits
Travel Discounts
Medical insurance
Dental Insurance
Vision Insurance
retirement 401k program
Flexible Schedule
Paid training
Job Description
Highgate Hotels is a prominent real estate investment and hospitality management company recognized for its innovative approach in the hospitality industry. The company has established itself as a dominant player in major U.S. gateway cities such as New York, Boston, Miami, San Francisco, and Honolulu. Additionally, Highgate is expanding its footprint in the Caribbean and Latin American markets, enhancing its portfolio with diversity and modern hospitality standards. With a focus on combining bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, Highgate blends contemporary programming with digital expertise to stay ahead of market trends and maximize asset value.... Show More
Job Requirements
- High school diploma or equivalent
- Experience in hotel or related hospitality field preferred
- Flexibility to work long and variable hours
- Physical ability to lift up to 50 pounds occasionally
- Ability to stand for the duration of shifts
- Effective verbal and written communication skills
- Strong listening and problem-solving abilities
- Ability to multitask and prioritize work effectively
- Commitment to attendance and punctuality
- Ability to maintain professional appearance and grooming
- Adherence to hotel policies and safety guidelines
- Capability to handle confidential information
- Willingness to learn and cross-train
- Proactive and guest service-oriented attitude
- Ability to work collaboratively in a team
Job Qualifications
- High school diploma or equivalent and/or experience in hotel or a related field preferred
- Flexible and able to work long hours when required
- Ability to exert medium work effort lifting up to 50 pounds occasionally and/or 20 pounds frequently
- Ability to stand during entire shift
- Effective verbal and written communication skills with all levels of employees and guests
- Strong listening skills and ability to clarify concerns
- Ability to multitask and prioritize duties to meet deadlines
- Attentive, friendly, courteous and service-oriented approach
- Willingness to attend all hotel required meetings and trainings
- Maintain regular attendance in compliance with hotel standards
- High standards of personal appearance and grooming
- Compliance with hotel standards and safety regulations
- Ability to identify problem areas and assist in implementing solutions
- Problem-solving skills including anticipating, preventing, and resolving problems
- Ability to understand and apply complex information from various sources
- Willingness to cross-train in other hotel areas
- Ability to maintain confidentiality
- Proactive in anticipating guest and operational needs
- Willing to perform other duties as requested by management
Job Duties
- Maintain a warm and friendly demeanor at all times
- Be attentive, friendly, helpful, and courteous to all guests, managers and fellow employees
- Set up the bar according to hotel standards and ensure that guests are served promptly and efficiently
- Prepare beverages and cocktails according to the hotel's mixing and presentation standards
- Serve guests with all beverage requirements in a friendly, courteous and professional manner
- Break down bar after the completion of functions, storing liquor, supplies and equipment according to the hotel's standards
- Follow all state liquor laws
- Know hotel services and facilities
- Abide by all hotel policies and safety rules
- Follow prescribed procedures in serving liquor with care to avoid problems with intoxicated guests
- Respond to guests' problems, complaints and accidents
- Be familiar with all fire exit locations and fire extinguisher locations and know how to operate
- Ensure that the bar and service areas are kept clean and tidy during service
- Ensure overall guest satisfaction
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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