
Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Standard Hours
Flexible
Benefits
401(k)
Paid sick leave
health care
commuter transit benefit
complimentary shift meal
20% off all merchandise
semi-annual employee appreciation days
Job Description
Chickie's & Pete's is a well-established restaurant brand known for its lively atmosphere, exceptional food, and dedicated guest service. As a popular dining destination, Chickie's & Pete's combines quality culinary offerings with a friendly and engaging dining experience, aiming to create loyal return guests. The restaurant prides itself on maintaining high standards in food preparation, beverage service, and customer interaction, contributing to its reputation as a preferred spot for dining and social gatherings. Chickie's & Pete's values its employees, offering a supportive work environment where teamwork, professionalism, and guest satisfaction are paramount. The company also provides opportunities for growth and... Show More
Job Requirements
- high school diploma or equivalent
- prior bartending or related food service experience preferred
- knowledge of responsible alcohol service laws
- ability to stand for extended periods
- ability to lift moderate weight
- strong communication skills
- ability to work flexible hours including evenings and weekends
- ability to handle cash and operate POS systems
- must be at least the minimum legal drinking age
- ability to follow company policies and procedures
- willingness to work as part of a team
- reliable and punctual
- able to handle guest interactions professionally
- basic math skills
Job Qualifications
- strong communication and interpersonal skills
- ability to provide education about menu items and service style
- knowledge of food allergies and preparation
- ability to maintain a positive attitude
- experience in food preparation and bartending
- ability to follow service standards including up-selling
- ability to recognize signs of intoxication and handle alcohol-related situations
- ability to maintain cleanliness and organization
- proficiency in cash handling and POS systems
- ability to work as part of a team
- problem-solving and conflict management skills
- physical stamina to perform general activities such as cleaning and lifting
- ability to speak and write English effectively
Job Duties
- greet guests in a friendly professional manner
- provide education about Chickie's style of service and how menu items are prepared
- ensure menu, food preparation and ingredient knowledge in order to address guest's food allergy concerns and questions
- smile and maintain a positive attitude at all times
- perform light food preparation duties when needed
- follow all Chickie's & Pete's service standards including up-selling and suggestive selling
- inform guests of daily specials
- check food and beverages for quality and presentation before serving
- serve food and beverages to guests
- check identification to ensure that guests meet minimum age requirements for consumption of alcoholic beverages
- recognize signs of intoxication and handle alcohol-related situations effectively
- keep manager informed when situations arise regarding intoxicated guests/refusal of service
- provide food and drink recommendations to guests
- prepare garnishes for alcoholic and non-alcoholic beverages
- wash and sterilize glassware
- maintain bottles and glasses in an attractive and functional manner to support efficient drink preparation and promotion of beverages
- maintain cleanliness in all areas of the bar
- report all equipment problems and bar maintenance issues to a manager
- assist with restocking and replenishment of bar inventory and supplies
- receive guest payments and process transactions
- sincerely thank all guests and invite them back for another visit soon
- clear and clean tables and bar seats promptly according to proper sanitation standards
- ensure all condiments and napkin dispensers are clean and well stocked
- respond appropriately to guest complaints and bring any issues to manager's attention
- perform marketing and other promotional services as needed
- complete beginning, change and end of shift side duties
- understand the importance of speed of service and act with sense of urgency when performing job tasks
- attend all scheduled employee meetings
- additional tasks as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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