Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Exact $25.71
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Job Description
Highgate Hotels is a leading real estate investment and hospitality management company, widely recognized as an innovator within the real estate and hospitality industries. With a dominant presence in major U.S. gateway cities such as New York, Boston, Miami, San Francisco, and Honolulu, Highgate also boasts a growing footprint in the Caribbean and Latin America. The company specializes in expertly managing all phases of the property lifecycle, from planning and developing to recapitalization and disposition. Known for its bespoke lifestyle hotel brands, legacy brands, and distinctive independent hotels and resorts, Highgate is dedicated to contemporary programming enhanced by cutting-edge digital... Show More
Job Requirements
- High school diploma or equivalent
- experience in hotel or related field preferred
- flexible and long hours sometimes required
- ability to stand for entire shift
- ability to exert up to 50 pounds of force occasionally
- effective verbal and written communication skills
- attentive, friendly, courteous, and service-oriented attitude
- ability to listen, understand, and clarify concerns
- multitasking and prioritization skills
- regular attendance and punctuality
- maintain personal grooming and proper uniform
- comply with hotel safety and operational standards
- problem-solving skills
- ability to handle confidential information
- initiative and anticipation of operational needs
- willingness to cross-train
- able to perform physical tasks and lift objects
Job Qualifications
- High school diploma or equivalent and/or experience in hotel or related field preferred
- ability to communicate effectively both verbally and in writing with employees and guests
- effective listening and problem-solving skills
- ability to multitask and prioritize departmental functions
- service-oriented demeanor
- ability to attend all required meetings and trainings
- commitment to regular attendance
- maintain high standards of personal appearance and grooming
- comply with hotel standards and regulations
- problem identification and solution implementation skills
- ability to understand and apply complex information
- willingness to cross-train in other hotel areas
- ability to maintain confidentiality
- demonstrate initiative
- perform other duties as requested by management
Job Duties
- Maintain a warm and friendly demeanor at all times
- be attentive, friendly, helpful, and courteous to guests, managers, and fellow employees
- set up the bar according to hotel standards and ensure prompt and efficient service
- prepare beverages and cocktails following hotel mixing and presentation standards
- serve guests with all beverage requirements in a professional manner
- break down bar after functions and store liquor, supplies, and equipment according to standards
- follow all state liquor laws
- know hotel services and facilities
- abide by all hotel policies and safety rules
- serve liquor responsibly to avoid problems with intoxicated guests
- respond to guest problems, complaints, and accidents
- be familiar with fire exits and fire extinguisher operation
- keep bar and service areas clean and tidy during service
- ensure overall guest satisfaction
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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