
Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $26.00 - $58.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Restaurant Discounts
Employee assistance program
Paid vacation
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Accident protection
critical illness insurance
Domestic Partner Benefits
401(k)
Job Description
Ema is a vibrant Mediterranean and California-inspired restaurant that is part of the esteemed Lettuce Entertain You Restaurants family. Founded originally in Chicago's River North neighborhood in June 2016, Ema has expanded its presence to Glenview, located on the corner of Patriot Blvd and East Lake Ave. This second location upholds the same commitment to quality, creativity, and exceptional service that made the original a celebrated culinary destination. Lettuce Entertain You is widely recognized for its more than 100 restaurants nationwide, each known for great food, outstanding service, and as a welcoming workplace. The company prides itself on fostering a... Show More
Job Requirements
- High school diploma or equivalent
- ability to work flexible hours including evenings, weekends, and holidays
- ability to stand and walk for long periods during shifts
- ability to lift and carry up to 50 pounds
- good communication skills
- ability to follow safety and sanitation procedures
- willingness to complete alcohol awareness training
- must be at least 18 years old
Job Qualifications
- High school diploma or equivalent
- previous bartending or customer service experience preferred
- strong communication skills
- ability to multitask effectively
- knowledge of beverage recipes and preparation techniques
- familiarity with POS systems
- basic math skills for handling cash and sales transactions
- ability to work flexible schedules including nights, weekends, and holidays
- ability to maintain professionalism and patience under pressure
- commitment to providing excellent guest service
- ability to work as part of a team
Job Duties
- Prepare and serve beverages to guests according to recipes
- stock/restock appropriate areas of the bar with alcohol, glassware, ice and supplies
- available to work a variety of hours, days and shifts, including weekends
- effectively service a full bar top, cocktail station, and dining room orders
- safely and effectively transport food or beverages to a table of three in a single trip
- ability to safely tolerate hands being exposed to liquids frequently, including water, cleaning solutions, alcohol, various juices and other liquids
- safely and effectively use and operate all necessary tools and equipment, including knives and blenders
- ability to effectively communicate in order to perform and follow job requirements in written and spoken direction
- ability to multitask calmly and effectively in a busy, stressful environment
- work in a confined, crowded space of variable noise and temperature levels
- able to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 pounds
- ability to stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces
- ensure the overall guest experience exceeds expectations and anticipate guests' needs
- greet guests with a warm, sincere smile
- use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy
- safely and properly change beer kegs, CO2 tanks and soda dispensers
- manually wash and sanitize glassware using a three compartment sink
- account for and maintain the security of all bar stock and inventory
- responsible for the security and reconciliation of the bar cash drawer
- ability to recognize an intoxicated guest, refuse to overserve guests and seek out management with any concerns about a guest that appears intoxicated
- accurately record and account for all items ordered, process payments, and account for and balance all sales/receipts in compliance with restaurant policies and procedures
- understand and respond knowledgeably to questions about the restaurant and menu
- use sales techniques and present and encourage current promotions to guests
- follow all steps of service
- understand and follow the food allergy procedure and special orders/restrictions
- proficiency in the use and operation of all necessary tools and equipment, including the POS system and Frequent Diner, Gift Card and Credit Card terminals
- comply with all safety and sanitation guidelines and procedures
- successfully complete alcohol awareness training
- follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook
- get along well with others and be a team player
- other duties will be assigned as needed
Job Qualifications
Experience
No experience required
Job Location
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