
Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $10.00 - $18.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k plan
Free games
flexible scheduling
Employee Discounts
Job Description
Dave & Buster's is a leading entertainment and dining establishment that combines a vibrant restaurant atmosphere with an exciting arcade and gaming experience. Known for its unique blend of food, drinks, and games, Dave & Buster's provides a dynamic environment where guests can enjoy celebrations and social gatherings in a lively, fun-filled setting. The company prides itself on delivering exceptional customer service, creating memorable experiences for guests of all ages. With numerous locations nationwide, Dave & Buster's has built a reputation for being an innovative and energetic workplace with a strong focus on guest satisfaction and team collaboration. Employees benefit... Show More
Job Requirements
- Must be at least 18 years of age
- Ability to work days, nights, and/or weekends as required
- Ability to work in hot and cold environments such as freezers and around cooking equipment
- Ability to work in noisy, fast paced environment with distracting conditions
- Ability to read and write handwritten notes
- Ability to lift and carry up to 30 pounds
- Ability to move about facility and stand for long periods of time
- Ability to walk or stand 100% of shift
- Ability to reach, bend, stoop, mop, sweep and wipe frequently
Job Qualifications
- Must be at least 18 years of age
- Ability to read and communicate in English
- Friendly and effective communication skills
- Ability to work in a fast paced, noisy environment
- Able to operate Micros system and conduct accurate financial transactions
- Knowledge of food and drink menu items preferred
- Restaurant and/or bar experience preferred but not required
- Ability to work flexible schedules including days, nights and weekends
- Ability to maintain a neat, clean and professional appearance
- Ability to work cooperatively with team members
- Strong customer service skills
- Ability to follow sanitation and safety procedures
Job Duties
- Deliver an unparalleled guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun
- Keep immediate supervisor promptly and fully informed of all problems or unusual matters of significance and take prompt corrective action or suggest alternative courses of action
- Create a warm, fun atmosphere for guests and team members
- Adhere to company's sanitation procedures
- Maintain responsibility for personal bank and ensure all financial transactions are accurate by operating credit card machines correctly, calculating and returning appropriate change, and maintaining adequate cash and coin for making change
- Follow alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests
- Assess guest demeanor and identify when behavior should be called to the attention of a manager
- Follow all bar recipes to deliver a consistent product, control costs, and maximize guest satisfaction
- Keep station clean, set up and take down station tables appropriately
- Greet newly seated guests in a friendly and timely manner
- Accurately take guests' food and drink orders
- Maintain a thorough understanding of all menu items and be able to answer questions regarding food and drink items and their preparation
- Enter orders into Micros quickly and in proper sequence, using appropriate modifications and charges
- Be responsible for all sales on personal Micros keys and complete station side work at the beginning and end of their shift
- Demonstrate ability to operate Micros, make changes, accurately conduct credit card transactions, and account for all monies at the end of each shift
- Ensure food is properly garnished and deliver trays to designated bar areas and other sections in the restaurant as needed
- Work quickly and efficiently adhering to "full hands in, full hands out" philosophy
- Participate in all incentives and contests, driving sales and promoting the brand
- Complete bar inventories and daily requisition sheets as requested and required
- Complete opening and closing duties in a timely manner
- Assist in party setup and breakdown
- Assist other team members as needed or as business dictates
- Buss and reset tables as needed
- Ensure ongoing guest satisfaction by checking back after delivery of food, maintaining drink levels, removing clutter, pre-bussing as necessary, and responding to guest needs in a timely manner
- Maintain a favorable working relationship with all other company team members to promote a cooperative and harmonious working climate
- Listen to hear guests' orders and needs, communicate verbally and via Micros system
- Must be friendly and able to smile frequently
- Restaurant and/or bar experience preferred but not required
- Must be skilled in effectively communicating with guests to generate enthusiasm about the D&B experience
- Must be able to read and communicate in English
- Dressed in proper dress code requirements, looking neat, clean and professional at all times
- Work in noisy, fast paced environment with distracting conditions
- Must be at least 18 years of age
Job Qualifications
Experience
No experience required
Job Location
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