Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Exact $9.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities
Referral bonuses
Job Description
Shamin Hotels is a distinguished hospitality company with a rich history dating back to 1978. Founded by P.C. Amin and his brother-in-law B.N. Shah, Shamin Hotels began with the purchase of a bankrupt hotel in Lumberton, North Carolina. Their vision, dedication, and entrepreneurial spirit propelled the company to become the largest hotel owner and operator in Virginia. With a growing portfolio of over 70 hotels spanning multiple states, Shamin Hotels has established itself as a leader in the hospitality industry, renowned for its commitment to service excellence and guest satisfaction. The company's growth strategy incorporates expansion and diversification, offering extensive... Show More
Job Requirements
- High school diploma, GED certification or equivalent experience preferred
- must have basic reading, writing and math skills
- must have reliable transportation to and from work
- customer service skills required
- prioritization and time management skills required
- strong attention to detail
- ability to work collaboratively in a team environment
Job Qualifications
- High school diploma, GED certification or equivalent experience preferred
- must have basic reading, writing and math skills
- customer service skills required
- prioritization and time management skills required
- strong attention to detail
- ability to work collaboratively in a team environment
- positive attitude and passion for hospitality
Job Duties
- Sets up a bar with supplies and products prior to opening to ensure smooth flow of service
- ensures correct display of products to enhance sales
- receives and prepares drink orders using standard pours and recipes
- rings drink orders into register, collects money and makes correct change
- provides immediate attention to guests upon seating and enhances guest relations
- closes down bar, secures inventory and cleans bar area
- assists servers with serving food and beverages when necessary
- makes guests feel welcomed and happy
- informs guests of daily specials and chef's specialties
- takes guests orders accurately and timely
- places orders with kitchen and informs cooks about special instructions
- serves beverages and meals according to standard operating procedure
- performs quality checks to ensure guest satisfaction
- removes soiled plates and glassware according to standards
- suggests and serves dessert, coffee and after dinner drinks
- verifies accuracy of prices, tips and charges on checks
- handles cash and credit card charges following procedures
- clears and resets tables after guests leave
- keeps dining and bus station areas clean
- advises supervisor of any complaints
- performs clean-up and closing duties as assigned
- attends pre-shift line-up
- reviews and turns in Z report with correct cash drop and credit card slips
- performs any job or guest related tasks assigned by supervisor
- reports to work in neat, clean uniform and maintains good personal hygiene
- treats all guests to ensure complete satisfaction and strives to exceed guest expectations
- gains TIP certification within 3 months
- checks identification to ensure legal drinking age
- refuses service to underage guests politely
- observes guest behavior for intoxication and offers taxi if needed
- supports all company policies relevant to role
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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