Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Exact $23.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
vacation
sick leave
401(k) savings plan
Employee Discounts
Job Description
Wyndham San Diego Bayside is a vibrant hotel located in the heart of Southern California, known for combining the region's laid-back style with a refreshing vintage vibe and modern-day amenities. This hotel perfectly captures the essence of San Diego's relaxed coastal culture, offering guests a welcoming and memorable experience that is synonymous with the area. As part of the Wyndham Hotels and Resorts brand, it benefits from a reputation for comfort, quality, and customer service excellence. The hotel's commitment to diversity and inclusion is evident in its workplace culture, fostering an environment where associates from various backgrounds come together to... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in customer service or hospitality preferred
- Ability to handle cash transactions accurately
- Strong interpersonal skills
- Ability to multitask and work efficiently in a fast-paced environment
- Must be able to comply with attendance rules and be available to work on a regular basis
- Ability to stand or sit for extended periods
- Must be able to communicate effectively with guests and team members
Job Qualifications
- Basic mathematical skills necessary to operate a cash register, make change, total guest checks, count total bank, prepare cash drops, total all other charges, and understand portion sizes as relating to pricing
- Ability to operate a keyboard and Point of Sale procedures
- Ability to effectively deal with and resolve conflict situations, such as inaccurate check total
- Ability to sit and/or stand and work continually in confined spaces with or without reasonable accommodation
- Effective verbal and written communication skills
- Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc
Job Duties
- Greet customers immediately with a friendly and sincere welcome
- Use a positive and clear speaking voice, listen to, and understand requests
- Prepare customers' orders as requested accurately and efficiently
- Ring guest check correctly and close the check to the proper method of payment, such as cash, credit card or house charge
- Ensure guest satisfaction and tactfully negotiate resolution in case of dissatisfaction
- Maintain the highest level of standards for all product preparation
- Clean or sanitize work areas, utensils, equipment, service stations or seating areas
- Comply with accounting guidelines regarding receipt of payments, check total verification, tip disbursement, cash drawer and house bank management
- Balance house bank at the end of the shift and manage bank retrieval and return to ensure accountability
- Comply with attendance rules and be available to work on a regular basis
- Perform any other job-related duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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