Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $16.00
Work Schedule
Standard Hours
Day Shifts
Benefits
weekly pay
Paid training
Employee Discounts
employee referral programs
Paid vacation
Medical insurance
Dental Insurance
Vision Insurance
401k Plans
growth opportunities
Job Description
CC Holdings is a dynamic and community-focused company committed to delivering outstanding service through its HEART Culture, which emphasizes being Heartfelt, Efficient, Accountable, Respectful, and Team-oriented. This company has cultivated a strong presence in the hospitality industry by developing deep connections within the communities it operates. Specializing in running quality coffee service outlets, including the IGC Coffee Zon Cafes located in the Indiana Government Center, CC Holdings ensures a welcoming environment for both guests and team members alike. The company prides itself on fostering an environment where each team member feels valued and supported, contributing to an overall culture of... Show More
Job Requirements
- Arrives in proper uniform and adheres to all grooming standards
- Sets up station according to cafe guidelines
- Prepares all beverages as directed in a sanitary and timely manner
- Follows portion control and presentation specifications
- Restocks all items as needed throughout shift
- Cleans and maintains station with good safety, sanitation, and organizational skills
- Knowledge to properly use and maintain all station equipment
- Acts as front line customer service representative by smiling, greeting customers, and ringing orders quickly
- Demonstrates hospitality, respect, and kindness toward customers and team members
- Merchandises products, checks for quality, and ensures presentation
- Provides fast, accurate service by communicating and organizing tasks
- Suggestive sells and informs customers of products, promotions, and services
- Follows all cash handling procedures
- Assists in financial accountability by correctly recording orders, making change, and counting drawer
- Thanks customers and invites them to return
- Acts as a role model and helps train new barista/cashiers
- Works cooperatively with others to support operations and standards
- Demonstrates adaptability to change
- Shows excellent communication and listening skills
- Exhibits passion for hospitality and coffee
- Willingness to assist in other tasks when required
- Prior barista, cashier, or customer service experience preferred but not required
Job Qualifications
- Customer service skills
- Ability to work in a fast-paced environment
- Excellent communication and listening skills
- Demonstrated passion for hospitality and coffee
- Prior barista, cashier, or customer service experience preferred but not required
- Ability to work collaboratively as part of a team
- Basic cash handling skills
Job Duties
- Prepare and serve hot and cold beverages including coffee, espresso, tea, and smoothies in a timely, sanitary, and consistent manner
- Educate guests on the drink menu, make recommendations based on preferences, up-sell special items, and take orders
- Process cash, debit, and credit card transactions accurately using a point-of-sale system
- Balance cash drawers, make change, and enter purchases
- Maintain cleanliness and organization of the station while practicing safety and sanitation guidelines
- Provide fast, hospitable customer service by greeting customers, ringing orders efficiently, and creating positive impressions
- Assist in financial accountability and provide on-the-job training for new team members
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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