Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $17.25
Work Schedule
Flexible
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Training and Development
Retirement Plan
Employee assistance program
uniforms
Job Description
Azul Hospitality is a dynamic and guest-oriented hotel group known for its commitment to delivering exceptional service and creating memorable experiences for its patrons. The company operates with a strong emphasis on quality, professionalism, and a welcoming atmosphere, catering to both leisure and business travelers. With multiple properties under its umbrella, Azul Hospitality focuses on fostering a positive work environment for its employees and ensuring high standards of hospitality in every aspect of its operations. The organization values teamwork, integrity, and continuous improvement, positioning itself as a reputable leader in the hospitality industry. As a growing hotel enterprise, Azul Hospitality... Show More
Job Requirements
- high school or equivalent education required
- one to three years food service experience preferred
- one year customer service experience required
- safe server alcohol and food handlers certification required
- California RBS certification
- ability to speak, read, write, and understand the primary language used in the workplace
- maintain a neat, clean, and well-groomed appearance per Azul Hospitality standards
- regular attendance in conformance with Azul Hospitality standards
- ability to work varying schedules
- ability to stand and exert well-paced mobility for up to four hours
- ability to lift up to 45 lbs
- ability to push and pull carts and equipment up to 250 lbs
- good communication skills
Job Qualifications
- high school diploma or equivalent
- one year customer service experience
- excellent customer relations skills
- good communication skills, both verbal and written
- basic computer skills
- basic computational ability
- ability to effectively deal with internal and external customers with patience, tact, and diplomacy
- knowledgeable about basic function of Windows OS, MS Office, PMS, and POS
- self-driven and able to work independently
- strong issue resolution and analytical skills
- strong knowledge of drink preparation and applicable health standards
Job Duties
- take customer orders
- describe menu items and suggest products to customers
- provide information about products and looks for up-sell opportunities
- prepare and serve hot and cold drinks such as coffee, tea, artisan, and specialty beverages, along with pastries and cookies
- prepare all drinks and food items following the outlet and company standards
- educate and inform customers about the differences among coffee beans, coffee preparation and home brewing methods
- ensure equipment is clean and in working order
- report any maintenance or repair needs to the maintenance department
- maintain a safe and healthy work environment by following organization standards and sanitation regulations
- clean and sanitize work areas, utensils, and equipment
- clean tables, floors, and other service areas
- ensure that coffee supplies are always stocked (i.e., cup sleeves, straws, stirs, napkins, sugar, creamer, etc.)
- operate a cash register/POS system and receive payment from customers in cash or credit card, accurately count and provide change to customers as required, and follows all company's customer service and cash handling policies and procedures
- follow company’s operational policies and procedures, including those for safety and security, to ensure the safety of all staff during each shift
- maintain a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team
- responsible for the proper handling of all food and equipment
- all other duties assigned by managers and supervisors
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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