Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $17.25
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
training programs
Career development opportunities
Job Description
Hotel David Whitney, located in Detroit, Michigan, is a distinguished luxury hotel that combines historic charm with modern amenities to provide guests with a top-tier hospitality experience. Known for its elegant ambiance and meticulous attention to detail, the hotel offers a range of high-quality services including exceptional dining options, comfortable accommodations, and personalized guest services. As a renowned establishment in the hospitality industry, Hotel David Whitney is committed to maintaining its reputation by delivering outstanding customer experiences through its dedicated and skilled team members.
This role is designed for individuals passionate about food and beverage service within a premier hotel... Show More
This role is designed for individuals passionate about food and beverage service within a premier hotel... Show More
Job Requirements
- High school diploma or equivalent
- one year customer service experience
- safe server alcohol and food handlers certification
- California RBS certification
- ability to stand and walk for extended periods
- ability to lift up to 45 lbs
- ability to work in varying temperatures
- good communication skills
- ability to maintain grooming standards
- ability to operate POS systems
- ability to maintain a safe work environment
Job Qualifications
- High school diploma or equivalent
- one to three years food service experience preferred
- one year customer service experience required
- safe server alcohol and food handlers certification required
- California RBS certification required
- basic computer skills
- basic computational ability
- good communication skills both verbal and written
- excellent customer relations skills
- detail oriented with strong organizational skills
- knowledge of Windows OS, MS Office, PMS, and POS systems
- strong issue resolution and analytical skills
- knowledge of drink preparation and health standards
- self-driven and able to work independently
Job Duties
- Take customer orders
- describe menu items and suggest products to customers
- provide information about products and look for up-sell opportunities
- prepare and serve hot and cold drinks including coffee, tea, artisan, and specialty beverages along with pastries and cookies
- prepare all drinks and food items following outlet and company standards
- educate and inform customers about coffee beans, preparation and brewing methods
- ensure equipment is clean and in working order, report maintenance needs
- maintain a safe and healthy work environment by following sanitation regulations
- clean and sanitize work areas, utensils, and equipment
- clean tables, floors, and other service areas
- ensure coffee supplies are stocked
- operate cash register/POS system and handle payment
- follow company operational policies including safety and security
- maintain a calm demeanor during high volume or unusual events
- handle food and equipment properly
- perform other duties assigned by managers and supervisors
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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