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Job Overview
Employment Type
Part-time
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Job Description
Teaspoon Cafe is a well-established and beloved beverage company that specializes in tea and boba drinks, priding itself on crafting each cup with the freshest ingredients and a personal touch. Founded around a passion for tea, Teaspoon has grown into a vibrant community-focused cafe that not only values the quality of its products but also deeply cares for its customers and employees alike. The company’s mission is to change the world one teaspoon at a time, fostering a welcoming environment where every team member feels part of a supportive family and every guest leaves satisfied and valued. Teaspoon’s culture is... Show More
Job Requirements
- 17 years of age or older
- Food Handler's Card
- Available to work flexible hours including early mornings, evenings, weekends, nights and/or holidays
- Meet store operating policies and standards including quality beverages and food products, cash handling and store safety and security
- Engage with and understand customers through clear and pleasant communication
- Meets required dress code
- Prepare food and beverages to standard recipes or customized for customers including recipe changes
- Available to perform many different tasks within the store during each shift
- Willingness to help store team as needed
- Ability to build relationships
Job Qualifications
- High school diploma or equivalent preferred
- Previous customer service experience preferred
- Ability to learn quickly
- Strong interpersonal skills
- Ability to work as part of a team
- Demonstrates leadership skills
- Outgoing and friendly personality
- Possess a strong sense of teamwork
- Demonstrates a professional and ethical working attitude
- Ability to understand and carry out oral and written instructions
Job Duties
- Act with integrity, honesty and knowledge that promote the culture, values and mission of Teaspoon
- Uphold Teaspoon Mission and values and create the best customer experience possible
- Greet customers and take food and drink orders
- Execute Deployment guidelines to prepare beverages and food as necessary to complete orders
- Operate a POS system and receive payment from customers in cash or credit card, provide accurate change to customers
- Provide friendly customer service ensuring customer satisfaction with drink products
- Assist with new partner training by positively reinforcing performance and providing coaching
- Maintain cleanliness of the shop and complete daily cleaning duties
- Multitask while paying special attention to detail
- Stand for long periods of time
- Control food cost and record any food waste
- Organize and date inventory according to first in first out rule
- Maintain food safety and freshness at all times
- Maintain regular and punctual attendance
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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