Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $17.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
competitive pay
Medical insurance
Dental Insurance
Vision Insurance
401K with company match
tuition assistance programs
short term disability
long term disability
Complimentary hotel nights
Travel Discounts
food discounts
Job Description
Concord Hospitality is a well-established hospitality company dedicated to providing exceptional guest experiences and fostering an inclusive work environment. Known for its five core values – Quality, Integrity, Community, Profitability, and Fun – Concord Hospitality manages a range of hotels that emphasize associate support and career growth. Among their portfolio, The Ben, Autograph Collection in West Palm Beach, FL, stands out as a premier destination offering guests a unique hotel experience characterized by luxury and local flair. As part of Concord Hospitality, The Ben integrates these values to support its team members, foster a culture of respect, and provide comprehensive... Show More
Job Requirements
- 2 plus years of barista or coffee shop experience preferred
- Knowledgeable in coffee brewing methods and espresso machines
- Able to multitask while maintaining accuracy and poise under pressure
- Flexible and available to work early mornings, weekends, and holidays
- Proficient in basic computer and POS systems
- Reliable and able to work with minimal supervision
- Well-groomed and professional in appearance
- Multilingual is a plus
Job Qualifications
- High school diploma or equivalent
- Strong interpersonal and customer service skills
- Ability to lift up to 25 lbs and stand for extended periods
- Cash handling and basic computer literacy required
- Must be able to read, write, and communicate clearly
Job Duties
- Provide warm, personalized service to every guest
- Greet and engage with customers in a friendly, professional manner
- Prepare coffee and specialty drinks with attention to quality and consistency
- Operate espresso machines and brewing equipment with confidence and care
- Maintain cleanliness of counters, workstations, equipment, and surrounding areas
- Handle cash, card, and other forms of payment accurately
- Assist with stocking, inventory, and monitoring supplies
- Resolve guest concerns with professionalism or escalate to a manager when needed
- Maintain accurate records of transactions using POS systems
- Follow health, sanitation, and safety standards
- Display integrity, honesty, and accountability in all guest and team interactions
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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