Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $17.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
Training and development opportunities
Flexible Schedule
Job Description
Barnes & Noble is a well-established bookseller known not only for its extensive collection of books but also for its cozy and inviting café spaces. These cafés provide customers with a warm environment to enjoy high-quality handcrafted beverages and food while exploring literature. The company emphasizes a commitment to diversity and inclusivity, ensuring equal employment opportunities for all individuals. This role is an excellent opportunity for those who are passionate about customer experience and enjoy working in a dynamic retail environment. As a Bookseller Café Associate at Barnes & Noble, you will join a team focused on delivering outstanding service... Show More
Job Requirements
- High school diploma or equivalent
- Prior customer service experience preferred
- Ability to stand for extended periods
- Physical capability to perform tasks including lifting and repetitive movements
- Excellent communication skills
- Ability to work collaboratively in a team environment
- Flexibility to adapt to changing work conditions and schedules
Job Qualifications
- Passionate about the products served
- Positive and can-do attitude
- Enjoy working with people
- Listen to people and enjoy solving problems
- Able to make correct recommendations for handcrafted beverages and food items that satisfy the customer
- Well-organized, efficient, and able to multi-task
- Can clearly and respectfully communicate and express oneself
Job Duties
- Work on the café floor which requires physical activity including prolonged standing, repetitive bending, lifting, climbing, operating espresso machines and sales floor when needed
- Deliver the perfect beverage that exceeds customer expectations with your ability to engage, build rapport, listen, and provide friendly, fast service
- Make relevant beverage and food recommendations ensuring an engaging experience with the customers
- Ensure that the Café is welcoming to all customers by having a stocked bake case and neatly displayed merchandise
- Take pride in the Café and prioritize ensuring a clean and tidy environment
- Execute all operational standards correctly, in a timely manner and in accordance with café standards, safety and health codes
- Protect company assets by adhering to all processes and working efficiently to control waste and shrink
- Recognize and offer help to both customers and employees with urgency and care
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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