Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $20.00
Work Schedule
Flexible
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Training and Development
Retirement Plan
Professional environment
flexible schedule
Job Description
Azul Hospitality is a reputed hospitality company known for its dedication to providing exceptional guest experiences in the hotel and food and beverage industry. With a commitment to quality service and a focus on professionalism, Azul Hospitality operates hotels that blend comfortable accommodations with premium dining options. Their establishments are designed to offer guests an inviting atmosphere, superior amenities, and personalized service. The company values its team members and fosters a workplace culture based on respect, ongoing development, and adherence to guiding principles, which uphold high standards of customer service and operational excellence.
The role of Barista Supervisor/Lead Ba... Show More
The role of Barista Supervisor/Lead Ba... Show More
Job Requirements
- High school or equivalent education required
- one to three years food service experience preferred
- one year customer service experience required
- prior experience in a supervisory capacity preferred
- Safe Server Alcohol & Food Handlers certification required
- ability to stand and exert mobility for up to four hours
- able to lift up to 45 lbs
- capable of operating cash register and POS system
- must maintain neat, clean, and well-groomed appearance
- ability to work in extreme temperatures
- must follow company policies on safety, attendance, and grooming
- must attend all scheduled training sessions and meetings
- ability to work varying schedules to meet business needs
- must be able to communicate effectively in primary workplace language
- must comply with hotel rules and regulations
Job Qualifications
- High school or equivalent education
- one year customer service experience
- general knowledge of food service
- previous supervisory experience preferred
- strong customer relations skills
- good communication skills, both verbal and written
- basic computer skills
- knowledge of Windows OS, MS Office, PMS, and POS
- ability to work independently
- strong issue resolution and analytical skills
- familiarity with drink preparation and health standards
- excellent organizational and detail orientation skills
- ability to effectively deal with internal and external customers requiring patience and diplomacy
Job Duties
- Take customer orders
- describe menu items and suggest products to customers
- provide information about products and look for up-sell opportunities
- prepare and serve hot and cold drinks such as coffee, tea, artisan, and specialty beverages, along with pastries and cookies
- prepare all drinks and food items following outlet and company standards
- educate and inform customers about differences among coffee beans, coffee preparation, and home brewing methods
- supervise other team members to ensure F&B outlet standards and procedures are being followed
- assist in training new hires and provide ongoing training to current employees
- participate in department monthly, quarterly, and annual inventories
- monitor quality of service and product
- cooperate in menu planning and preparation
- conduct orders of food and beverage supplies
- stay up to date on brand requirements and outlet changes
- ensure attendance at all mandatory meetings
- lead and coach the team towards achieving exceptional guest service and staff satisfaction results
- maintain high energy, positive attitude, and professional appearance
- ensure equipment is clean and in working order and report maintenance needs
- maintain a safe and healthy work environment by following organization standards and sanitation regulations
- clean and sanitize work areas, utensils, and equipment
- clean tables, floors, and other service areas
- ensure coffee supplies are always stocked
- operate a cash register/POS system and handle payments accurately
- follow company operational policies for safety and security
- maintain calm demeanor during high volume periods to keep store operating to standard
- handle all food and equipment properly
- perform all other duties as assigned by management
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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