Azul Hospitality

Barista Supervisor ("Supervisor de Baristas")

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Exact $20.00
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development opportunities
career advancement

Job Description

Azul Hospitality is a renowned hotel management company known for delivering superior guest experiences through its dedicated staff and commitment to excellence. Operating in the hospitality industry, Azul Hospitality manages a portfolio of high-quality hotels that provide exceptional service and premium amenities to travelers worldwide. The company's mission centers around creating a welcoming and warm environment where guests feel valued and cared for from the moment they arrive until their departure. Azul Hospitality emphasizes professional development, teamwork, and adherence to strict service standards, contributing to its ongoing success and strong reputation in the hospitality sector.

The Barista Supervisor /... Show More

Job Requirements

  • High school diploma or equivalent required
  • one year customer service experience required
  • prior supervisory experience preferred
  • food service experience preferred
  • safe server alcohol and food handlers certification required
  • ability to speak, read, write and understand English
  • must maintain neat, clean, and well-groomed appearance
  • availability to work varying schedules
  • ability to stand for long periods
  • ability to lift up to 45 lbs
  • ability to work in extreme temperatures
  • regular attendance with punctuality
  • follow company rules and regulations
  • adhere to grooming and uniform standards

Job Qualifications

  • High school diploma or equivalent
  • one year customer service experience required
  • one to three years food service experience preferred
  • prior supervisory experience preferred
  • basic computer skills
  • basic computational ability
  • excellent customer relations skills
  • strong communication skills both verbal and written
  • knowledge of Windows OS, MS Office, PMS, and POS systems
  • strong knowledge of drink preparation and health standards
  • ability to work independently
  • strong issue resolution and analytical skills
  • detail oriented with organizational skills

Job Duties

  • Take customer orders
  • describe menu items and suggest products to customers
  • provide information about products and look for up-sell opportunities
  • prepare and serve hot and cold drinks such as coffee, tea, artisan, and specialty beverages, along with pastries and cookies
  • prepare all drinks and food items following company standards
  • educate and inform customers about coffee beans, preparation, and home brewing methods
  • supervise other team members to ensure F&B outlet standards and procedures are followed
  • assist training new hires and provide ongoing training to current employees
  • participate in inventory activities
  • monitor quality of service and product
  • cooperate in menu planning and preparation
  • conduct orders of food and beverage supplies
  • stay up to date on brand requirements and outlet changes
  • ensure attendance at all mandatory meetings
  • lead and coach the team to achieve exceptional guest service and staff satisfaction
  • maintain high energy, positive attitude, and professional appearance
  • ensure equipment is clean and report maintenance needs
  • maintain a safe work environment by following organization standards and sanitation regulations
  • clean and sanitize work areas, utensils, and equipment
  • clean tables, floors, and service areas
  • ensure coffee supplies are stocked
  • operate cash register/POS system and handle payments accurately
  • follow company operational policies including safety and security
  • maintain calm demeanor during high volume periods
  • handle food and equipment properly
  • perform other duties as assigned by management

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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