Hotel Theodore

Barista Supervisor

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Exact $23.50
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training opportunities
Career Development

Job Description

Azul Hospitality is a distinguished hotel group known for its commitment to excellence in guest service and operational integrity within the hospitality industry. With a portfolio of properties that emphasize quality, personalized attention, and a welcoming atmosphere, Azul Hospitality consistently creates memorable experiences for its guests. As a leading name in the hotel sector, the company values professional growth, teamwork, and empowerment of its staff to uphold high standards and foster a positive work environment.

We are currently seeking a dedicated Barista Supervisor/Lead Barista to join our dynamic team. This role is vital within our Food and Beverage department... Show More

Job Requirements

  • High school or equivalent education
  • one year customer service experience
  • Safe Server Alcohol and Food Handlers certification
  • ability to stand for up to four hours
  • ability to work in extreme temperatures
  • ability to lift up to 45 lbs
  • ability to push and pull carts and equipment weighing up to 250 lbs
  • good communication skills
  • basic computer skills
  • strong attention to detail
  • ability to maintain a neat and professional appearance
  • ability to work varying schedules
  • adherence to company rules and regulations
  • excellent customer service orientation

Job Qualifications

  • High school or equivalent education
  • one to three years food service experience preferred
  • one year customer service experience required
  • prior supervisory experience preferred
  • Safe Server Alcohol and Food Handlers certification required
  • excellent customer relations skills
  • good communication skills, both verbal and written
  • detail oriented with strong organizational and communication skills
  • basic computer skills
  • basic computational ability
  • ability to effectively deal with customers with patience, tact, and diplomacy
  • knowledgeable about Windows OS, MS Office, PMS, and POS
  • self-driven and able to work independently
  • strong issue resolution and analytical skills
  • in-depth knowledge of drink preparation and health standards

Job Duties

  • Take customer orders
  • describe menu items and suggest products to customers
  • provide information about products and look for up-sell opportunities
  • prepare and serve hot and cold drinks including coffee, tea, artisan, and specialty beverages along with pastries and cookies
  • prepare all drinks and food items following outlet and company standards
  • educate and inform customers about coffee beans, preparation, and home brewing methods
  • supervise other team members to ensure F&B outlet standards and procedures are followed
  • assist in training new hires and provide ongoing training to current employees
  • participate in department inventories
  • monitor quality of service and products
  • cooperate in menu planning and preparation
  • conduct orders of food and beverage supplies
  • stay updated on brand requirements and changes
  • ensure attendance at mandatory meetings
  • lead and coach the team towards achieving guest service and staff satisfaction goals
  • maintain high energy, positive attitude, and professional appearance
  • ensure equipment is clean and in working order, reporting maintenance needs
  • maintain a safe and healthy work environment by following standards and sanitation regulations
  • clean and sanitize work areas, utensils, equipment, tables, floors, and service areas
  • ensure coffee supplies are stocked
  • operate cash register/POS and handle payments accurately
  • follow operational policies including safety and security
  • maintain calm demeanor during high volume periods
  • handle food and equipment properly
  • perform all other duties as assigned by managers and supervisors

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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