Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $14.00
Work Schedule
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k
Paid vacation
Discounted downtown parking
Free Employee Meals
Hotel and restaurant discounts
Job Description
AHC Hospitality is a distinguished hospitality company managing an array of hotels, restaurants, and resorts that range from comfortably casual settings to lavishly appointed destinations. With properties including the renowned Amway Grand Plaza, JW Marriott Grand Rapids, AC Hotel by Marriott, and Courtyard by Marriott Downtown, AHC Hospitality offers a rich variety of environments catering to guests with diverse tastes and preferences. The company prides itself on delivering exceptional experiences through attentive service, elegant surroundings, and a commitment to guest satisfaction, making it a leading name in the hospitality industry.
As part of its vibrant team, AHC Hospitality emphasiz... Show More
As part of its vibrant team, AHC Hospitality emphasiz... Show More
Job Requirements
- Full-time availability including weekends
- Ability to stand and walk constantly during shift
- Ability to occasionally stoop, kneel, or crawl
- Ability to occasionally push, pull, lift, or carry up to 40 lbs
- Ability to occasionally ascend or descend ladders, stairs, ramps
- Ability to use computer, POS register, and bar equipment constantly
- Ability to flex or rotate wrists and spine frequently
- Ability to reach, turn, and perform precision work around bar area
- Ability to receive detailed information through oral communication constantly
- Ability to talk and express ideas clearly
- Ability to distinguish differences in flavors and odors occasionally
- Clarity of vision at near and far distances
- Punctuality and consistent attendance
Job Qualifications
- Ability to learn quickly
- Ability to understand and carry out oral and written instructions and request clarification when needed
- Strong interpersonal skills
- Ability to work as part of a team
- Ability to build relationships
Job Duties
- Acts with integrity, honesty, and knowledge that promotes the culture, values, and mission of Starbucks
- Maintains a calm demeanor during periods of high volume, or unusual events, to keep store operating to standard and to set a positive example for the team
- Anticipates customer and store needs by constantly evaluating environment and customers for cues
- Communicates information to manager so that the team can respond as necessary to create the Third Place environment during each shift
- Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed
- Contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager
- Delivers legendary customer service to all customers by acting with a customer comes first attitude, and connecting with the customer
- Discovers and responds to customer needs
- Follows Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift
- Maintains a clean and organized workspace so that partners can locate resources and product as needed
- Maintains regular and consistent attendance and punctuality
- Provides quality beverages and food products consistently for all customers by adhering to all recipe and presentation standards
- Follows health, safety and sanitation guidelines for all products
- Recognizes and reinforces individual and team accomplishments by using existing organizational methods
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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