Job Overview
Employment Type
Temporary
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $13.00 - $15.00
Work Schedule
Rotating Shifts
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and development opportunities
Employee assistance program
Job Description
Azul Hospitality is a renowned hotel management company committed to providing guests with exceptional service and memorable experiences. They operate a range of high-quality hotels known for their welcoming atmosphere, attention to detail, and outstanding hospitality services. Azul Hospitality values a professional, courteous, and efficient workforce that upholds the company's standards of excellence in every interaction with guests and team members. The company places a strong emphasis on safety, cleanliness, and a positive work environment to ensure the satisfaction and well-being of both guests and staff.
The role of Food and Beverage Service Associate at Azul Hospitality is crucial ... Show More
The role of Food and Beverage Service Associate at Azul Hospitality is crucial ... Show More
Job Requirements
- High school or equivalent education
- one to three years food service experience preferred
- one year customer service experience required
- Safe Server Alcohol and Food Handlers certification
- good communication skills
- detail oriented
- basic computer skills
- able to stand for long periods
- able to lift up to 45 lbs
- capable of pushing and pulling carts up to 250 lbs
- able to work in various temperature conditions
- able to bend, stoop, squat, and stretch
- physical dexterity
- able to speak, read, write, and understand workplace language
Job Qualifications
- High school or equivalent education
- one to three years of food service experience preferred
- one year of customer service experience required
- Safe Server Alcohol and Food Handlers certification required
- good verbal and written communication skills
- excellent customer relations skills
- detail oriented with organizational and communication skills
- basic computer skills
- computational ability
- ability to deal with customers tactfully and patiently
- knowledge of Windows OS, MS Office, PMS, and POS
- self-driven and able to work independently
- strong issue resolution and analytical skills
- knowledge of drink preparation and health standards
Job Duties
- Take customer orders
- describe menu items and suggest products to customers
- provide information about products and look for up-sell opportunities
- prepare and serve hot and cold drinks such as coffee, tea, artisan, and specialty beverages, along with pastries and cookies
- prepare all drinks and food items following the outlet and company standards
- educate and inform customers about the differences among coffee beans, coffee preparation, and home brewing methods
- ensure equipment is clean and in working order
- report any maintenance or repair needs to the maintenance department
- maintain a safe and healthy work environment by following organization standards and sanitation regulations
- clean and sanitize work areas, utensils, and equipment
- clean tables, floors, and other service areas
- ensure that coffee supplies are always stocked
- operate a cash register/POS system and receive payment from customers in cash or credit card
- follow company’s customer service and cash handling policies and procedures
- follow company’s operational policies and procedures including safety and security
- maintain a calm demeanor during high volume periods
- responsible for proper handling of food and equipment
- perform all other duties assigned by managers and supervisors
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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