Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $16.00
Work Schedule
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Flexible Schedule
Training and Development
Job Description
Woodlark Hotel, located in Portland, OR, is a distinguished boutique hotel known for its unique blend of historic charm and modern sophistication. As part of Azul Hospitality's portfolio, Woodlark Hotel prides itself on delivering exceptional guest experiences through personalized service, refined aesthetics, and attention to detail in every aspect of the guest journey. The hotel combines the cultural vibrancy of Portland with comfortable accommodations and excellent amenities to create a memorable stay for all guests. The team at Woodlark Hotel is committed to maintaining the highest standards of hospitality, ensuring that each visitor feels welcomed and valued. With a focus... Show More
Job Requirements
- High school diploma or equivalent education
- one year customer service experience
- ability to work in moderate and extreme temperature conditions
- ability to stand and exert mobility up to four hours
- ability to lift up to 45 pounds
- ability to push and pull carts and equipment up to 250 pounds
- grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening, and hearing ability
- exceptional customer service skills
- Safe Server Alcohol and Food Handlers certification
Job Qualifications
- High school diploma or equivalent education
- one to three years food service experience preferred
- one year customer service experience required
- Safe Server Alcohol and Food Handlers certification required
- good communication skills both verbal and written
- excellent customer relations skills
- detail oriented with outstanding organizational and communication skills
- basic computer skills
- basic computational ability
- ability to effectively deal with internal and external customers with patience, tact, and diplomacy
- knowledgeable about Windows OS, MS Office, PMS, and POS
- self-driven and able to work independently
- strong issue resolution and analytical skills
- strong knowledge of drink preparation and applicable health standards
Job Duties
- Take customer orders
- describe menu items and suggest products to customers
- provide information about products and look for up-sell opportunities
- prepare and serve hot and cold drinks such as coffee, tea, artisan, and specialty beverages along with pastries and cookies
- prepare all drinks and food items following outlet and company standards
- educate and inform customers about coffee beans, coffee preparation, and home brewing methods
- ensure equipment is clean and in working order
- report maintenance or repair needs
- maintain a safe and healthy work environment by following organization standards and sanitation regulations
- clean and sanitize work areas, utensils, and equipment
- clean tables, floors, and other service areas
- ensure coffee supplies are always stocked
- operate cash register/POS system and receive payment
- follow company operational policies and procedures including safety and security
- maintain calm demeanor during high volume periods
- responsible for proper handling of food and equipment
- perform additional duties assigned by managers and supervisors
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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