Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Salary
Rate:
Range $32,092.66 - $36,143.69
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and development programs
employee wellness initiatives
Job Description
Azul Hospitality is a dynamic and renowned hospitality company dedicated to providing exceptional guest experiences across its diverse portfolio of hotels and resorts. Known for its commitment to quality and excellence, Azul Hospitality strives to create welcoming environments where guests can enjoy world-class amenities, superior customer service, and memorable stays. The company fosters a culture of professionalism, teamwork, and continuous improvement, empowering staff members to uphold its high standards and contribute to the overall success of each property. Azul Hospitality values its employees by providing opportunities for growth, ongoing training, and a supportive work atmosphere that encourages employee engagement and... Show More
Job Requirements
- High school diploma or equivalent
- one year customer service experience
- safe server alcohol and food handlers certification
- ability to stand and exert well-paced mobility for up to four hours
- ability to lift up to 45 lbs as needed
- ability to push and pull carts and equipment weighing up to 250 lbs
- ability to work in extreme temperatures (freezers -10°F and kitchens +110°F) for one hour or more
- ability to bend, stoop, squat and stretch occasionally
- good communication skills
- detail oriented
- basic computer and computational skills
- ability to maintain neat, clean and well-groomed appearance
- regular attendance and punctuality
- ability to work varying schedules including weekends and holidays
Job Qualifications
- High school diploma or equivalent
- one to three years food service experience preferred
- one year customer service experience required
- safe server alcohol and food handlers certification required
- good communication skills, both verbal and written
- excellent customer relations skills
- detail oriented with outstanding organizational and communication skills
- basic computer skills
- basic computational ability
- ability to effectively deal with internal and external customers some of whom will require high levels of patience, tact and diplomacy and collect accurate information to resolve conflicts
- knowledgeable about basic function of Windows OS, MS Office, PMS, and POS
- self-driven and able to work independently
- exceptionally strong in issue resolution and proven analytical skills with a strong attention to detail
- strong knowledge of drink preparation and applicable health standards
Job Duties
- Take customer orders
- describe menu items and suggest products to customers
- provide information about products and look for up-sell opportunities
- prepare and serve hot and cold drinks such as coffee, tea, artisan, and specialty beverages, along with pastries and cookies
- prepare all drinks and food items following the outlet and company standards
- educate and inform customers about the differences among coffee beans, coffee preparation and home brewing methods
- ensure equipment is clean and in working order
- report any maintenance or repair needs to the maintenance department
- maintain a safe and healthy work environment by following organization standards and sanitation regulations
- clean and sanitize work areas, utensils, and equipment
- clean tables, floors, and other service areas
- ensure that coffee supplies are always stocked (i.e., cup sleeves, straws, stirs, napkins, sugar, creamer, etc.)
- operate a cash register/POS system and receive payment from customers in cash or credit card, accurately count and provide change to customers as required, and follow all company’s customer service and cash handling policies and procedures
- follow company’s operational policies and procedures, including those for safety and security, to ensure the safety of all staff during each shift
- maintain a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team
- responsible for the proper handling of all food and equipment
- perform all other duties assigned by managers and supervisors
Job Location
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