Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $16.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Medical
Dental
Vision
401(k) with Company Match
critical illness insurance
accident insurance
hospital indemnity
Voluntary Term Life Insurance
short-term disability
long-term disability
Paid Time Off
Free lunch
free uniforms
Free non-slip shoes
Progressive workplace
positive associate relations
Associate recognition and events
ongoing training
Education Assistance
Career progression
hotel discounts
Company Discounts
Job Description
Sheraton Albuquerque Uptown is a prestigious hotel recognized for its commitment to exceptional guest experiences and family-friendly workplace policies. Proudly awarded the gold level New Mexico Family Friendly Business Award, Sheraton Albuquerque Uptown stands out as a top employer in the hospitality industry by offering a wide range of employee and family benefits. This accolade reflects the hotel’s dedication to supporting its associates through superior salaries, comprehensive benefits, and a progressive yet enjoyable working environment. The hotel prides itself on providing not just a position, but a rewarding career path with opportunities for growth and continuous learning within an industry-leading... Show More
Job Requirements
- Must have 1 year position experience in customer service
- Able to work at 5:30 AM
- Comfortable serving alcoholic beverages according to regulatory guidelines
- Able to perform cleaning and setup duties
- Excellent communication skills
- Ability to multitask in a fast-paced environment
- Positive attitude and team player
Job Qualifications
- Must have 1 year position experience in customer service
- Ability to enthusiastically serve customers
- Skilled in assisting customers in selecting and purchasing specialty coffee beverages
- Capability to maintain customer service area and equipment clean and appealing
- Demonstrated problem resolution skills
- Experience maintaining quality store operations
- Knowledge of preparing various customer beverage orders like espresso drinks to high standards
- Ability to follow store policies and operational procedures at each station
Job Duties
- Respond to guest requests in a timely, friendly and efficient manner
- Ensure knowledge of menu and restaurant promotions and specials
- Take guest food and or beverage orders and input orders in appropriate point-of-sale system
- Retrieve and deliver food and beverage orders in a timely manner
- Ensure guest satisfaction throughout the meal service
- Serve alcoholic and non-alcoholic beverages in accordance with federal, state, local and company regulations
- Ensure serving station is well-stocked at all times
- Clean and set up tables
- Complete closing duties
- Provide standard directions to be provided to guests
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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