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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $17.75 - $27.75
Work Schedule
Flexible
Day Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Holiday pay
meal benefits
transportation benefits
401(k) retirement plan
Company paid life insurance
Tuition Reimbursement
Employee assistance program
training and career growth opportunities
Referral program
Job Description
HMSHost is a globally recognized leader in providing food and beverage services primarily in travel venues such as airports, highways, and entertainment locations. As a part of the Avolta family, which includes notable brands like Dufry and Hudson, HMSHost operates with a commitment to delivering exceptional guest experiences through world-class service and quality offerings. The company values diversity and inclusion, ensuring equal employment opportunities while fostering a supportive and vibrant work culture. HMSHost is dedicated to growth and advancement opportunities for its team members, establishing itself as an employer of choice in the hospitality and service industry.
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Job Requirements
- Ability to legally work in the country of employment
- Ability to perform basic math skills to accurately count money and make change
- Ability to understand and follow verbal and written instructions, policies and rules
- Strong interpersonal skills and a friendly demeanor
- Ability to work well in a fast-paced environment
- Availability to work flexible hours including weekends and holidays
- Ability to assist team members and work cooperatively
Job Qualifications
- High school diploma or equivalent preferred
- Previous customer service experience is a plus but not required
- Ability to communicate effectively with guests and team members
- Strong social skills and friendliness
- Ability to stay calm under pressure
- Basic math skills to handle cash transactions
- Ability to follow verbal and written instructions
- Team player attitude
- Willingness to learn new skills
Job Duties
- Greet all guests with a smile while taking food and drink orders, answering any questions, calling guests by name and thanking them for their order
- Provide and prepare quality beverages and food products consistently to all guests by adhering to recipe and presentation standards while also providing legendary service
- Stay calm during periods of high volume to keep the store operating properly and set a positive example for the team
- Operate a cash register and receive payment from guests, while following all brand and HMSHost customer service and cash handling policies and procedures
- Keep the store clean, stocked, organized and decorate customer display areas
- Act with integrity, honesty and knowledge to enhance the culture, values and mission of the brand and HMSHost while following operational policies and procedures, including those for safety and security
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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