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Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $20.95
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Holiday pay
meal benefits
transportation benefits
401(k) retirement plan
Company paid life insurance
Tuition Reimbursement
Employee assistance program
training programs
Referral Bonus
Job Description
HMSHost is a leading global provider of food and beverage services within travel venues such as airports, highways, and other travel-related locations. With a strong commitment to delivering outstanding customer experiences and operating with integrity, HMSHost serves millions of travelers worldwide every year. The company is dedicated to fostering a diverse and inclusive workforce, offering equal employment opportunities to all individuals without regard to race, gender, disability, veteran status, or other protected characteristics. HMSHost values employee development and career growth, providing extensive training and support to help team members thrive in their roles and advance their careers.
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Job Requirements
- High school diploma or equivalent
- Previous customer service experience preferred
- Ability to work flexible hours including weekends and holidays
- Excellent communication skills
- Ability to stand for extended periods
- Basic math proficiency
- Must comply with all safety and security policies
- Ability to work well with diverse teams
Job Qualifications
- Strong social skills
- Ability to stay calm and work in a fast-paced environment
- Willingness to learn new skills quickly
- Ability to understand and follow verbal and written instructions
- Basic math skills to count money and make change
- Ability to work cooperatively within a team
Job Duties
- Greet all guests with a smile while taking food and drink orders, answering any questions, calling guests by name and thanking them for their order
- Provide and prepare quality beverages and food products consistently to all guests by adhering to recipe and presentation standards while also providing legendary service
- Stay calm during periods of high volume to keep the store operating properly and set a positive example for the team
- Operate a cash register and receive payment from guests, while following all brand and HMSHost customer service and cash handling policies and procedures
- Keep the store clean, stocked, organized and decorate customer display areas
- Act with integrity, honesty and knowledge to enhance the culture, values and mission of the brand and HMSHost while following operational policies and procedures, including those for safety and security
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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