Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $18.75 - $21.28
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Paid parental leave
Paid vacation
401(k) retirement plan
Job Description
Starbucks Coffee Company is a global leader in the coffee industry known for its unique blend of coffee culture, exceptional customer service, and commitment to creating a sense of community. Since its inception, Starbucks has strived to be more than just a coffee shop. It has cultivated a brand that celebrates the rich tradition of coffee while fostering a welcoming environment for customers and partners alike. The Starbucks Reserve brand represents the pinnacle of Starbucks' commitment to craftsmanship and quality, showcasing rare and exquisite coffee offerings in unique flagship locations such as Starbucks Reserve Stores, Roasteries, and Reserve Kitchens. These... Show More
Job Requirements
- high school diploma or equivalent
- ability to carry 35lb on a consistent basis
- ability to work flexible hours including early mornings, evenings, weekends, and holidays
- reading, writing, and oral proficiency in English
- health code certification per jurisdictional requirements
- experience in service, culinary, restaurant or entertainment industry preferred
- ability to bend, twist, squat, reach, crawl, push/pull, climb stairs, and stand for extended periods without limitation
Job Qualifications
- experience in the service, culinary, restaurant or entertainment industry
- ability to bend, twist, squat, reach, crawl, push/pull, climb stairs, and stand without limitation and for long periods of time
- reading, writing, and oral proficiency in the English language
- available to work flexible hours, which could include early mornings, evenings, weekends, and holidays
- ability to carry 35lb on a consistent basis
- ability to memorize complex menus, ingredients, beverage and food builds
- health code certification per jurisdictional requirements
- 1-2 years of specialty retail sales experience beneficial
- facilitation and presentation skills beneficial
- ability to carry and balance a tray beneficial
- baking or culinary certification/degree beneficial
- pizza making experience, additional baking experience beneficial
- basic culinary knife skills beneficial
- ability to understand and carry out oral and written instructions and request clarification when needed
- high attention to detail with the ability to multitask and prioritize effectively
- ability to work as part of a large and matrixed team
- additional languages beneficial
- ability to learn quickly
- strong interpersonal skills
- ability to build relationships quickly
- ability to work in multiple positions within different store departments (zones), performing many different tasks within the departments during each shift
Job Duties
- act with integrity, honesty, and knowledge that promote the culture, values, and mission of Starbucks
- provide a unique coffee and food-forward experience for every customer, including keeping up with production demand throughout the day
- serve as a coffee and food expert, providing exceptional knowledge of food and beverage products and the ingredients used in those products
- demonstrate impeccable composure and the ability to thrive in ambiguous situations
- maintain a calm demeanor during periods of high volume or unusual events
- provide quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards
- follow health, safety, and sanitation guidelines and standards
- contribute to a positive team environment
- maintain regular and consistent attendance and punctuality
- anticipate customer and store needs by constantly evaluating the environment and observing customer cues
- deliver exceptional customer service to all customers
- support the store events model and its execution
- take responsibility for the full-service model in applicable locations
- maintain knowledge of a wide variety of rotating food, beverage, whole bean, and retail items
- engage customers and leverage selling skills through recommendations, suggested food, beverage, and coffee pairings, and equipment demonstrations
- follow Starbucks operational policies and procedures, including those for cash handling and safety and security
- maintain a clean and organized workspace so that partners can locate resources and products as needed
- operate in an environment with rapid innovation and minimal turnaround time from innovation to product and service delivery to the customer
- support inventory management, receiving, and storage of deliveries
- utilize production planning tools to ensure item availability
- prepare, finish, and assemble beverage and food items using the necessary equipment
- stock and maintain all display tables and cases, as well as all supplies and wares needed for service and sales
- proof various doughs and laminates
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Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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