Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $21.00
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Paid Time Off
healthcare
401k Match
Employee Discounts
Training and Development
flexible scheduling
Career advancement opportunities
Job Description
OTG is a pioneering hospitality company that has transformed the airport dining and retail experience. With over 300 in-terminal locations across 11 major airports and a workforce of more than 5,000 dedicated crewmembers, OTG serves millions of travelers every year. They are known for their innovative approach to hospitality, blending technology with superior customer service to create an unparalleled experience for guests on the go. As a leader in the airport concessions industry, OTG prioritizes the growth and development of their team members by offering competitive compensation, comprehensive benefits, and opportunities for career advancement in dynamic environments.
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Job Requirements
- High school diploma or equivalent
- Previous experience in a customer service or barista role preferred
- Ability to communicate effectively with guests and team members
- Must be able to work in fast-paced, high-volume airport environment
- Must comply with local, state, and federal health and sanitation laws
- Ability to follow safety and food handling procedures
- Must be authorized to work in the United States
Job Qualifications
- Hospitable and customer service-oriented
- Able to lift 35 lbs in weight
- Familiarity with espresso and coffee machines and kitchen equipment
- Ability to be mobile and able to stand for extended periods, stoop, kneel, and crouch
- Proficient with computers and processing payment information through the POS system
- Able to work varied hours including days, nights, weekends, holidays, and during inclement weather conditions
Job Duties
- Follow OTG steps of service and standard operating procedures
- Prepare coffee and beverages per OTG specifications
- Provide hospitality and exceptional experiences to OTG guests
- Walk guests through the OTG ordering and payment system as needed
- Provide suggestions based on guest preferences and dietary restrictions or allergies, reply to guest questions and concerns
- Follow OTG cash handling and cash register policies as needed
- Maintain cleanliness in service stations
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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