Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $16.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Retirement Plan
Employee Discounts
parking
Job Description
Step into our luxury hotel, The Westin San Antonio North, prominently located in North San Antonio and rising 19 stories above the vibrant cityscape. This exquisite hotel embodies the welcoming spirit of Texas hospitality, delivering impeccable service and southern charm to every guest. Situated just north of downtown San Antonio, near iconic landmarks such as the Alamo and the picturesque Riverwalk, the hotel also provides easy access to popular attractions like Fiesta Texas and Sea World San Antonio. As part of HEI Hotels and Resorts, The Westin San Antonio North is committed to fostering a diverse and inclusive workplace through... Show More
Job Requirements
- High school diploma or equivalent
- previous customer service experience preferred
- basic mathematical skills
- ability to operate point of sale systems
- effective communication skills
- ability to stand or sit for extended periods
- willingness to work flexible hours
- ability to work in a fast-paced environment
Job Qualifications
- Basic mathematical skills necessary to operate a cash register, make change, total guest checks, and understand portion sizes
- ability to operate a keyboard and point of sale procedures
- ability to effectively deal with and resolve conflict situations
- ability to sit and/or stand and work continually in confined spaces with or without reasonable accommodation
- effective verbal and written communication skills
- ability to adapt communication style to suit different audiences
Job Duties
- Greet customers immediately with a friendly and sincere welcome
- use a positive and clear speaking voice, listen to, and understand requests
- prepare customers' orders as requested accurately and efficiently
- ring guest check correctly and close the check to the proper method of payment
- ensure guest satisfaction and tactfully negotiate resolution in case of dissatisfaction
- maintain the highest level of standards for product preparation
- clean and sanitize work areas, utensils, equipment, service stations, or seating areas
- comply with accounting guidelines regarding receipt of payments, check total verification, tip disbursement, cash drawer and house bank management
- balance house bank at the end of the shift
- comply with attendance rules and be available to work on a regular basis
- perform any other job-related duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
You may be also interested in:
Nearby Cities
Jobs By Filter