Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $16.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Free parking
Job Description
The Westin San Antonio North is a distinguished luxury hotel situated in the vibrant city of North San Antonio, Texas. With 19 stories towering above the cityscape, this hotel embodies the rich tradition of Texas hospitality, blending impeccable service with genuine Southern charm. Guests can enjoy a prime location just north of Downtown San Antonio, putting them near iconic attractions such as the Alamo, the renowned Riverwalk, Fiesta Texas, and SeaWorld San Antonio. The hotel is recognized not only for its elegant accommodations but also for creating an inclusive, diverse work environment that fosters a strong service culture through its... Show More
Job Requirements
- High school diploma or equivalent
- previous experience in hospitality or customer service preferred
- ability to work flexible hours including nights, weekends, and holidays
- must be reliable and punctual
- ability to handle cash transactions accurately
- basic knowledge of food safety and hygiene practices
- strong interpersonal and communication skills
- ability to maintain a clean and organized work environment
Job Qualifications
- Basic mathematical skills necessary to operate a cash register, make change, total guest checks, count total bank, prepare cash drops, total all other charges, and understand portion sizes as relating to pricing
- ability to operate a keyboard and Point of Sale procedures
- ability to effectively deal with and resolve conflict situations such as inaccurate check total
- ability to sit and/or stand and work continually in confined spaces with or without reasonable accommodation
- effective verbal and written communication skills
- ability to adapt communication style to suit different audiences such as effectively communicating with supervisors, coworkers, public etc
Job Duties
- Greet customers immediately with a friendly and sincere welcome
- use a positive and clear speaking voice, listen to, and understand requests
- prepare customers' orders as requested accurately and efficiently
- ring guest check correctly and close the check to the proper method of payment
- ensure guest satisfaction and tactfully negotiate resolution in case of dissatisfaction
- maintain the highest level of standards for all product preparation
- clean or sanitize work areas, utensils, equipment, service stations or seating areas
- comply with accounting guidelines regarding receipt of payments, check total verification, tip disbursement, cash drawer and house bank management
- balance house bank at the end of the shift and retrieve and return bank from vault to workstation
- comply with attendance rules and be available to work on a regular basis
- perform any other job-related duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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