Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $17.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible scheduling
Career development opportunities
Job Description
Barnes & Noble Booksellers, Inc. is a prominent and respected retail company specializing in offering a vast selection of books, magazines, gifts, and related products in a warm and inviting environment. Founded in 1886, Barnes & Noble has grown into one of the largest booksellers in the United States, catering to millions of readers and customers annually. The company operates numerous retail stores, many of which include in-store cafes designed to enhance the shopping experience by providing coffee, beverages, and light food offerings. This blend of retail and cafe culture creates a destination for book lovers who enjoy settling down... Show More
Job Requirements
- high school diploma or equivalent
- previous experience in coffee preparation or customer service preferred
- ability to stand for extended periods
- capable of performing repetitive bending, lifting, and operating espresso machines
- strong interpersonal and communication skills
- ability to multitask efficiently
- commitment to upholding cleanliness and safety standards
- positive attitude and a passion for delivering excellent customer service
Job Qualifications
- passionate about the products served
- positive and can-do attitude
- enjoy working with people
- listen to people and enjoy solving problems
- make correct recommendations for handcrafted beverages and food items that satisfy the customer
- well-organized, efficient, and able to multi-task
- can clearly and respectfully communicate and express oneself
- able to take initiative and consistently grow and expand cafe knowledge
- enjoy making recommendations and engaging with others
- team player who supports company goals and initiatives
- flexible and adaptable to an ever-changing environment
Job Duties
- work on the cafe floor which requires physical activity such as prolonged standing, repetitive bending, lifting, climbing, operating espresso machines and sales floor when needed
- deliver the perfect beverage that exceeds customer expectations with your ability to engage, build rapport, listen, and provide friendly, fast service as you go through a tailored order creating approach
- make relevant beverage and food recommendations ensuring an engaging experience with the customers that connects them with the right products to meet their needs
- ensure that the cafe is welcoming to all customers by having a stocked bake case and neatly displayed merchandise
- take pride in the cafe and place a priority on ensuring a clean and tidy environment knowing that cleanliness encompasses all aspects of the customer experience
- execute all operational standards correctly, in a timely manner and in accordance with the cafe standards, safety and health codes
- protect company assets by adhering to all processes and working efficiently to control waste and shrink
- recognize and offer to help both customers and employees with urgency and care
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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