Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $16.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
Flexible Schedule
Career development opportunities
Job Description
Barnes & Noble Booksellers, Inc. is a leading specialty retailer of content, digital media, and educational products, well recognized for its expansive bookstores that offer an inviting atmosphere for readers and enthusiasts alike. Operating numerous stores across various locations, Barnes & Noble is dedicated to delivering not only an extensive collection of books and related merchandise but also a memorable customer experience characterized by knowledge, service, and community engagement. As a significant player in the retail and entertainment industry, Barnes & Noble represents more than just a bookstore; it embodies a cultural hub where literature, coffee, and customer service converge... Show More
Job Requirements
- High school diploma or equivalent
- Prior experience in customer service or food and beverage preparation preferred
- Ability to stand for prolonged periods
- Physical ability to perform tasks requiring bending, lifting, and operating espresso machines
- Strong interpersonal skills
- Ability to work in a fast-paced environment
- Flexibility to work various shifts including weekends
- Must be able to comply with health and safety standards
Job Qualifications
- Passionate about the products served
- Positive and can-do attitude
- Enjoy working with people
- Good listening skills and enjoy solving problems
- Ability to make correct recommendations for handcrafted beverages and food items
- Well-organized, efficient, and able to multi-task
- Clear and respectful communication skills
Job Duties
- Work on the café floor which requires physical activity including prolonged standing, repetitive bending, lifting, climbing, operating espresso machines and sales floor when needed
- Deliver the perfect beverage that exceeds customer expectations with your ability to engage, build rapport, listen, and provide friendly, fast service
- Make relevant beverage and food recommendations ensuring an engaging experience with the customers that connects them with the right products to meet their needs
- Ensure that the Café is welcoming to all customers by having a stocked bake case and neatly displayed merchandise
- Take pride in the Café and place a priority on ensuring a clean and tidy environment knowing that cleanliness encompasses all aspects of the customer experience
- Execute all operational standards correctly, in a timely manner and in accordance with the café standards, safety and health codes
- Protect company assets by adhering to all processes and working efficiently to control waste and shrink
- Recognize and offer to help both customers and employees with urgency and care
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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