Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $13.00 - $14.00
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Work Schedule

Flexible
Day Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
Flexible Schedule
Training and Development

Job Description

Barnes & Noble Booksellers, Inc. is a leading retail bookseller known for its wide selection of books, magazines, and related products alongside a vibrant café experience designed to delight customers. Founded in 1917, the company has grown to become a beloved destination for readers and coffee lovers alike, with a nationwide presence that combines a rich history of book retailing with innovative in-store dining. As a socially responsible employer, Barnes & Noble is committed to diversity and inclusion, providing equal employment opportunities across all aspects of its operations. The company values teamwork, customer-centric service, and the passion for connecting customers... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous experience in customer service or hospitality preferred
  • Ability to stand for extended periods
  • Capacity to handle physical activities such as lifting and operating equipment
  • Strong communication and interpersonal skills
  • Availability to work flexible hours including weekends and holidays
  • Willingness to work in a fast-paced environment

Job Qualifications

  • Passionate about the products served
  • Positive and can-do attitude
  • Enjoy working with people
  • Listen to people and enjoy solving problems
  • Make correct recommendations for handcrafted beverages and food items that satisfy the customer
  • Well-organized, efficient, and able to multi-task
  • Can clearly and respectfully communicate and express oneself

Job Duties

  • Work on the café floor which requires physical activity such as prolonged standing, repetitive bending, lifting, climbing, operating espresso machines and sales floor when needed
  • Deliver the perfect beverage that exceeds customer expectations with your ability to engage, build rapport, listen, and provide friendly, fast service as you go through a tailored order creating approach
  • Make relevant beverage and food recommendations ensuring an engaging experience with the customers that connects them with the right products to meet their needs
  • Ensure that the Café is welcoming to all customers by having a stocked bake case and neatly displayed merchandise
  • Take pride in the Café and place a priority on ensuring a clean and tidy environment knowing that cleanliness encompasses all aspects of the customer experience
  • Execute all operational standards correctly, in a timely manner and in accordance with the café standards, safety and health codes
  • Protect company assets by adhering to all processes and working efficiently to control waste and shrink
  • Recognize and offer to help both customers and employees with urgency and care

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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