Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $16.00
Work Schedule
Flexible
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
Flexible Schedule
Career development programs
Job Description
Barnes & Noble Booksellers, Inc. is a renowned retail bookseller recognized for its extensive collection of books, magazines, and unique gifts. Founded with a passion for literature and community, Barnes & Noble has established itself as a leading destination for book lovers and those seeking quality coffee and an inviting atmosphere. As a large retail company headquartered in New York, Barnes & Noble combines a commitment to excellent customer service with a welcoming ambiance where patrons can enjoy not only books but also a variety of handcrafted beverages and baked goods. They prioritize diversity and inclusion in their workforce and... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in customer service or food and beverage industry preferred
- Ability to stand for prolonged periods
- Physical capability for repetitive bending, lifting, and operating espresso machines
- Strong communication skills
- Ability to work in a fast-paced environment
- Flexibility to work various shifts including weekends and holidays
Job Qualifications
- Passionate about the products we serve
- Positive and can-do attitude
- Enjoy working with people
- Listen to people and enjoy solving problems
- Make correct recommendations for handcrafted beverages and food items that satisfy the customer
- Well-organized, efficient, and able to multi-task
- Can clearly and respectfully communicate and express oneself
Job Duties
- Work on the café floor which requires physical activity ie, prolonged standing, repetitive bending, lifting, climbing, operating espresso machines and sales floor when needed
- Deliver the perfect beverage that exceeds customer expectations with your ability to engage, build rapport, listen, and provide friendly, fast service through a tailored order creating approach
- Make relevant beverage and food recommendations ensuring an engaging experience with the customers that connects them with the right products to meet their needs
- Ensure that the Café is welcoming to all customers by having a stocked bake case and neatly displayed merchandise
- Take pride in the Café and place a priority on ensuring a clean and tidy environment knowing that cleanliness encompasses all aspects of the customer experience
- Execute all operational standards correctly, in a timely manner and in accordance with the café standards, safety and health codes
- Protect company assets by adhering to all processes and working efficiently to control waste and shrink
- Recognize and offer to help both customers and employees with urgency and care
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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