Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $16.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities
flexible scheduling
Job Description
Barnes & Noble Booksellers, Inc. is a renowned American bookseller with a rich history of providing customers with an extensive selection of books, magazines, gifts, and of course, coffeehouse-style drinks and snacks. As a leading retailer in the book industry, Barnes & Noble not only offers a wide range of literary content but also creates a welcoming environment where customers can enjoy their favorite read alongside expertly crafted beverages and baked goods. This company is distinguished by its commitment to delivering quality service and an outstanding shopping experience, whether customers visit in-store or engage with the brand online. \n\nAs a... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in customer service or food and beverage preparation preferred
- Ability to stand for prolonged periods and perform physical activities such as bending, lifting and operating espresso machines
- Strong interpersonal skills
- Ability to communicate clearly and respectfully
- Positive attitude towards teamwork and customer engagement
- Willingness to learn and accept coaching and feedback
- Able to work flexible hours including weekends and holidays
Job Qualifications
- Passionate about coffee and the products served
- Positive and can-do attitude
- Enjoy working with people and solving problems
- Ability to make correct recommendations for handcrafted beverages and food items
- Well-organized and efficient with strong multi-tasking abilities
- Clear and respectful communication skills
- Initiative and eagerness to grow café knowledge
- Team player supporting company goals and initiatives
- Flexible and adaptable to an ever-changing environment
Job Duties
- Work on the café floor which requires physical activity including prolonged standing, repetitive bending, lifting, climbing, operating espresso machines and sales floor when needed
- Deliver the perfect beverage that exceeds customer expectations using a tailored order creating approach with friendly, fast service
- Make relevant beverage and food recommendations ensuring an engaging experience that connects customers with the right products
- Ensure the café is welcoming to all customers by maintaining a stocked bake case and neatly displayed merchandise
- Take pride in the café and prioritize cleanliness and tidiness in all aspects of the customer experience
- Execute all operational standards correctly, timely, and in accordance with café standards, safety and health codes
- Protect company assets by adhering to all processes and working efficiently to control waste and shrink
- Recognize and offer help to both customers and employees with urgency and care
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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