Job Overview
Employment Type
Temporary
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $17.00
Work Schedule
Flexible
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities
flexible scheduling
Job Description
Barnes & Noble is a renowned bookseller and café chain known for its commitment to delivering an exceptional customer experience by blending the love of books with the delight of freshly brewed coffee and baked goods. With numerous locations across the United States, Barnes & Noble provides a welcoming environment where customers can enjoy reading, socializing, and indulging in high-quality beverages and snacks. The company prides itself on maintaining an inclusive workplace that values diversity and equal opportunity for all employees. Barnes & Noble is also dedicated to continuous improvement and growth, fostering a collaborative cluster structure to enhance the... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in a café or customer service role preferred
- Ability to stand for prolonged periods and perform physical tasks
- Strong interpersonal and communication skills
- Ability to work in a fast-paced environment and multitask
- Flexibility to work various shifts including weekends and holidays
- Willingness to learn and accept coaching
- Commitment to maintaining cleanliness and safety standards
Job Qualifications
- Passionate about the products we serve
- Positive and can-do attitude
- Enjoy working with people
- Listen to people and enjoy solving problems
- Make correct recommendations for handcrafted beverages and food items that satisfy the customer
- Well-organized, efficient, and able to multi-task
- Can clearly and respectfully communicate and express oneself
Job Duties
- Work on the café floor which requires physical activity including prolonged standing, repetitive bending, lifting, climbing, operating espresso machines and sales floor when needed
- Deliver the perfect beverage that exceeds customer expectations with your ability to engage, build rapport, listen, and provide friendly, fast service as you go through a tailored order creating approach
- Make relevant beverage and food recommendations ensuring an engaging experience with the customers that connects them with the right products to meet their needs
- Ensure that the café is welcoming to all customers by having a stocked bake case and neatly displayed merchandise
- Take pride in the café and place a priority on ensuring a clean and tidy environment knowing that cleanliness encompasses all aspects of the customer experience
- Execute all operational standards correctly, in a timely manner and in accordance with the café standards, safety and health codes
- Protect company assets by adhering to all processes and working efficiently to control waste and shrink
- Recognize and offer to help both customers and employees with urgency and care
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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