Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $16.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
flexible scheduling
Retirement Plan
Training and Development
Job Description
Barnes & Noble is a leading bookseller and retailer known for its extensive collection of books, magazines, gifts, and cafe services. Founded in 1886, the company has grown to become one of the most recognized names in the bookselling industry in the United States. Barnes & Noble combines a love of reading and a community space that invites customers to explore, learn, and enjoy various cultural and educational experiences. With stores nationwide, Barnes & Noble also incorporates a cafe environment that complements the book-buying experience by offering handcrafted beverages and fresh food items, creating a welcoming atmosphere for customers to... Show More
Job Requirements
- High school diploma or equivalent
- Prior experience in a cafe or customer service role preferred
- Ability to stand for prolonged periods
- Capable of repetitive bending, lifting, and operating espresso machines
- Strong communication skills
- Enthusiasm for working in a fast-paced environment
- Ability to work collaboratively in a team environment
Job Qualifications
- Passionate about the products served
- Positive and can-do attitude
- Enjoy working with people
- Listen to people and enjoy solving problems
- Make correct recommendations for handcrafted beverages and food items that satisfy the customer
- Well-organized, efficient, and able to multi-task
- Can clearly and respectfully communicate and express oneself
Job Duties
- Work on the café floor which requires physical activity including prolonged standing, repetitive bending, lifting, climbing, operating espresso machines and sales floor when needed
- Deliver the perfect beverage that exceeds customer expectations with your ability to engage, build rapport, listen, and provide friendly, fast service as you go through a tailored order creating approach
- Make relevant beverage and food recommendations ensuring an engaging experience with the customers that connects them with the right products to meet their needs
- Ensure that the Café is welcoming to all customers by having a stocked bake case and neatly displayed merchandise
- Take pride in the Café and place a priority on ensuring a clean and tidy environment knowing that cleanliness encompasses all aspects of the customer experience
- Execute all operational standards correctly, in a timely manner and in accordance with the café standards, safety and health codes
- Protect company assets by adhering to all processes and working efficiently to control waste and shrink
- Recognize and offer to help both customers and employees with urgency and care
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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