Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $16.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
wellness programs
Flexible Schedule
Job Description
Omni PGA Frisco Resort & Spa stands as a premier destination at the heart of modern American golf culture, located in the vibrant city of Frisco, Texas. This exclusive resort offers an unparalleled experience combining world-class golf, luxurious accommodations, and exceptional dining and entertainment options. With over 500 thoughtfully appointed hotel rooms and suites complemented by 10 exclusive ranch houses, guests enjoy a refined stay that meets diverse preferences and standards. The resort is home to two championship 18-hole golf courses designed by renowned architects Gil Hanse and Beau Welling, as well as a unique 2-acre putting course and a... Show More
Job Requirements
- Previous barista experience preferred
- Must have cash handling experience
- Must have a flexible availability, including weekends and holidays
- Must be able to bend, push, pull and stand for extended periods of time
- Must be able to lift at least 30lbs
- Must have unexpired Food Handlers and TABC – or obtain upon hire
Job Qualifications
- Previous barista experience preferred
- Cash handling experience
- Flexible availability including weekends and holidays
- Ability to maintain professionalism under pressure
- Excellent customer service and communication skills
- Ability to work collaboratively in a team environment
Job Duties
- Act with integrity, honesty and knowledge that promote the culture, values, and mission of Omni Hotels & Resorts
- Maintain a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team
- Anticipate customer and store needs by constantly evaluating environment and customers for cues
- Assist with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed
- Deliver legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer
- Discover and respond to customer needs
- Count bank deposit at end of all assigned register shifts, and balance house bank
- Maintain a clean and organized workspace so that partners can locate resources and product as needed
- Maintain all Omni Hotels & Resorts attendance and punctuality standards
- Maintain all Moments of Service standards
- Provide quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards. Follow health, safety and sanitation guidelines for all products
- Recognize and reinforce individual and team accomplishments by using Omni Service Champion (OSC) cards
- Answer guest questions about menu items
- Up-sell items
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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