Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $17.00
Work Schedule
Day Shifts
Benefits
Flexible Schedule
Employee Discounts
Training and Development
friendly work environment
Opportunity for advancement
Job Description
Lodge Kohler is a renowned hospitality establishment located in Green Bay, WI, known for providing exceptional guest experiences through its various dining and lodging services. Lodge Kohler is dedicated to delivering a high standard of customer service and culinary excellence. As a part of the Kohler group, the lodge combines comfort, quality, and a welcoming atmosphere to ensure every guest feels valued and well taken care of. The establishment houses several dining venues, including the Leaps and Bounds Cafe, which is a popular spot for guests seeking delightful breakfast and cafe-style offerings in a warm and inviting setting.
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Job Requirements
- High school diploma or equivalent
- Availability to work morning shifts on a part-time basis
- Strong interpersonal and communication skills
- Ability to stand for long periods
- Basic math skills for cash handling
- Willingness to adhere to company policies and procedures
Job Qualifications
- Previous customer service experience preferred
- Basic cash handling skills
- Ability to follow standard operating procedures
- Strong communication skills
- Ability to work in a fast-paced environment
- Positive attitude and team player
- Basic knowledge of food safety and hygiene practices
Job Duties
- Greet and provide guests with prompt and courteous service that exceeds their expectations
- Assist in the preparation of cafe menu items as ordered and according to procedure
- Assist with breakfast room service orders
- Accurately capture all sales and settlements in the cash register
- Handle reconciliation of sales and payments according to standard operating procedure
- Monitor freshness of food products to meet or exceed quality standards
- Be knowledgeable of all cafe policies and explains them to members and guests when asked
- Enforce cafe rules and policies including maintaining knowledge of SOP's, programs, accident handling, age restrictions, and complaint management
- Assist in answering the telephone and take messages when necessary
- Maintain an orderly, neat appearance of the register areas as well as all other areas of the store
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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