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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Exact $18.82
Work Schedule
Flexible
Weekend Shifts
Benefits
competitive salary
performance bonuses
Complimentary Meals
Team Member Parking
Company-paid gaming licenses
Job Description
Muckleshoot Casino Resort is a premier entertainment and hospitality destination located in Auburn, Washington. Renowned for its vibrant gaming floor, diverse dining options, and upscale accommodations, the resort offers an immersive experience for guests seeking excitement, relaxation, and high-quality service. With a commitment to excellence and community engagement, Muckleshoot Casino Resort continuously strives to create memorable experiences through exceptional guest service, innovative amenities, and a welcoming atmosphere. As a major local employer, the resort values its team members and fosters a supportive work environment that encourages growth and development.
The role available is for a Counter/Barista position at Muckleshoot C... Show More
The role available is for a Counter/Barista position at Muckleshoot C... Show More
Job Requirements
- Ability to obtain a Class III B gaming license
- Minimum of six months experience as a Counter/Barista
- Previous lead or supervisory experience preferred
- Required to have and maintain a valid WA State Health Card/Food Handlers Permit
- Must be able to maintain Class 12 permit and/or Class 13 permit
Job Qualifications
- Ability to obtain a Class III B gaming license
- Minimum of six months experience as a Counter/Barista
- Previous lead or supervisory experience preferred
- Required to have and maintain a valid WA State Health Card/Food Handlers Permit
- Must be able to maintain Class 12 permit and/or Class 13 permit
- Knowledge of health and safety standards and regulations
- Knowledge of computers, basic software, and POS systems
- Skilled in cash handling and excellent guest service skills
- Ability to demonstrate a well-groomed presence and maintain professional appearance
- Ability to effectively communicate and train staff
- Ability to follow oral and written instructions
- Ability to learn and maintain knowledge of products and procedures
- Ability to multi-task in a high-pressure environment with attention to detail
- Ability to work with and maintain confidential information
- Ability to work various shifts, weekends, and holidays
Job Duties
- Exemplifies Muckleshoot Casino Resort's values and demonstrates excellent guest service and professionalism
- Practice, support and promote the vision, mission, and values of the Muckleshoot Casino Resort
- Accurately take food and beverage orders promoting and recommending menu options to guests
- Clean and maintain work areas and equipment before, during and after guests are served
- Help guests select food and beverage items by explaining daily specials or answering preparation questions
- Operate an espresso bar machine and prepare beverages ranging from simple to elaborate drinks
- Prepare and serve ice cream orders
- Follow standards for display cases
- maintain, clean, and restock as needed
- Ensure guest satisfaction by delivery of food and beverage in an efficient and friendly manner
- Follow cash handling and cash register procedures
- Reconcile daily end of shift financial transactions
- Perform assigned daily and weekly cleaning tasks
- Inform management of guest requests, inventory shortages, replenishment needs and food spoilage
- Follow health, safety, and sanitation guidelines for all products
- Provide excellent guest service to ensure a positive guest experience
- Create, maintain, and facilitate a positive work environment
- promote positive team member relations and report issues to appropriate personnel
- Perform other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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