Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $17.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
Employee Discounts
flexible schedule
Training and development opportunities
Retirement Plan
inclusive work environment
Job Description
This opportunity is with a well-established retail company dedicated to delivering excellent customer service while upholding core values such as respect, honesty, integrity, diversity, inclusion, and safety. The company operates in a dynamic retail environment and prioritizes creating a positive shopping experience for its customers. Known for its diverse product range and commitment to quality, the company fosters an inclusive workplace culture that values each employee's contribution and promotes professional growth. The organization actively supports safety protocols and embraces diversity, ensuring all employees and customers feel valued and safe. As part of its commitment to inclusion, the company provides reasonable... Show More
Job Requirements
- Basic computer skills with a strong emphasis on Microsoft Excel
- Basic mathematical operations and the ability to use a calculator
- Basic reading and writing skills
- High school diploma or equivalent experience
- Knowledge and experience with retail operations
Job Qualifications
- Retail, hospitality, and/or customer service experience preferred
- Strong ability to multi-task and follow directions
- Ability to problem solve quickly
- Strong customer service and communication skills
- Ability to work under pressure
- Must have a pleasant attitude, be easy to work with, and enjoy working with others
- Ability to handle stressful situations
- Knowledge of basic math including counting, addition, and subtraction
- Current food handlers ServSafe certification once employed
Job Duties
- Create an environment that enables customers to feel welcome, important, and appreciated
- Answer questions regarding products sold within the department and throughout the store
- Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
- Adequately prepare, package, label, and inventory ingredients in merchandise
- Check product quality to ensure freshness and review sell by dates taking appropriate action
- Report product ordering and shipping discrepancies to the department manager
- Prepare and serve coffee and tea drinks that meet quality standards
- Produce customer orders with speed and accuracy
- Properly handle and maintain all equipment
- Respond to orders, questions, concerns, and complaints in a polite and efficient manner
- Describe current promotions and new products
- Accurately handle cash and credit card payments, following appropriate cash-handling procedures with efficient use of Point of Sale iPad system
- Serve customers quickly and efficiently, maintaining all core values
- Adhere to all food safety regulations and guidelines
- Continually ensure proper temperatures in cases, coolers, and temperature logs
- Reinforce safety programs by complying with safety procedures and identifying unsafe conditions and notifying store management
- Practice preventive maintenance by thoroughly inspecting equipment and notifying the appropriate department or store manager of any items in need of repair
- Demonstrate a thorough understanding of all the menu offerings
- Serve prepared food items such as muffins, bagels, prepackaged sandwiches, etc.
- Prepare and pack coffee bean purchases for customers
- Record and accurately process purchases using the POS system
- Collect and process payments from the customer including cash, credit, and debit cards
- Ensure customer service stations are well stocked
- Maintain a clean and hygienic work area
- Display merchandise in an attractive and functional manner
- Complete opening and closing duties for each shift
- Notify management of customer or employee accidents
- Report all safety risk, or issues, and illegal activity, including robbery, theft, or fraud
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
You may be also interested in: