Job Overview
Compensation
Type:
Hourly
Rate:
Range $14.75 - $16.75
Work Schedule
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Job Description
Paradies Lagarde're is a leading operator in the travel retail and dining industry, renowned for its commitment to delivering exceptional experiences at airports and travel destinations. With a focus on excellence, Paradies Lagarde're operates a diverse portfolio that includes retail shops, dining establishments, and specialty stores designed to meet the unique needs of travelers. The company prides itself on maintaining first-class standards that exceed customer and business partner expectations, making it a trusted name in the hospitality and retail sectors. Paradies Lagarde're's dedication to quality and service creates an environment where employees are empowered to deliver superior guest experiences while... Show More
Job Requirements
- High school diploma or GED
- food and beverage experience preferred but not required
- customer service focused and solution oriented
- ability to take direction and collaborate in a team environment
- ability to work in a high energy and demanding environment
- knowledge of math to figure cost, make change, and cash handling procedures
- effective communication skills and ability to work independently as well as with other team members
- able to work unsupervised for extensive periods and demonstrate good judgment when dealing with customers and peers
- ServSafe Certification or equivalent preferred
Job Qualifications
- Ability to work various shifts in a 7/365 team-oriented environment
- excellent customer service skills and an ability to communicate effectively, in English
- strong self-motivation, leadership, and organizational skills
- positive interpersonal skills
- self-starter able to prioritize and handle various tasks simultaneously
- ability to adapt to changing priorities and unexpected situations
- proficiency required in reading, writing and mathematics, in English
- ability to lift a minimum of 25 lbs
- perform essential job functions such as standing, bending, reaching, climbing on a ladder, and walking long distances
- standing for long periods of time and the ability to work in an environment with varying temperatures
Job Duties
- Must have a passion for the guest
- must say Yes, Please, and Thank You
- must smile often
- exceed first class service standards and behavior with guests, business partners, and peers
- maintain a professional company image by adhering to all grooming and uniform guidelines, including slip resistant shoes
- warmly greets, acknowledges, and takes guests drink and food order within 30 seconds of them entering the concept
- operate coffee making equipment
- dismantle and clean machinery as needed
- prepare and present beverages according to established recipe and presentation standards
- accurately total, process and collect payments from guests including using the point-of-sale system
- handle money, process credit and debit card, make change, while complying with company’s Cash Handling and Loss Prevention Standard Operating Procedures
- be knowledgeable and enthusiastic about the restaurant's menu and products
- ensure guest satisfaction and work to resolve any guest issues or concerns immediately, enlisting assistance of a Manager if necessary
- respond to guest inquiries and requests in a timely, friendly, and efficient manner
- assist with new team member training by positively reinforcing successful performance and helping as needed
- support other areas of the restaurant as requested such as seating customers, answering telephones, stock work, cleanup, and documentation
- maintain a clean organized work environment free of safety hazards including trash, sweeping, mopping, and dishes
- receive positive Secret Shopper scores
- ask correct SMG related questions for positive comments
- be compliant with all local, state, federal laws and regulation including those relating to food safety
- perform other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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