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Job Overview
Employment Type
Part-time
Compensation
Hourly
Exact $18.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
flexible schedule
Training and Development
friendly work environment
Shift Differentials
Job Description
7 Brew is a forward-thinking drive-thru coffee company based in New Haven, CT that is committed to redefining the traditional drive-thru experience with a purpose-driven culture and a vibrant lineup of innovative drinks. Their unique business model blends high-quality coffee craftsmanship with outstanding customer service, creating a welcoming and enjoyable atmosphere for every guest, even though the transactions take place quickly in a drive-thru setting. 7 Brew emphasizes positivity, kindness, and genuine connections with customers, which are key values ingrained in their team culture and operations. The company provides a dynamic workplace environment where employees are valued, supported, and empowered... Show More
Job Requirements
- Minimum of a high school diploma or equivalent
- Previous customer service experience preferred but not required
- Strong communication and interpersonal skills
- Basic math skills for handling payments and change
- Ability to multitask in a fast-paced environment
- Dependability and punctuality
- Ability to follow company policies and procedures
- Willingness to work outdoors in various weather conditions
- Ability to stand for extended periods
- Ability to lift moderate weight
- Positive attitude and team-oriented mindset
Job Qualifications
- Ability to create and maintain genuine, uplifting interactions with customers for up to five minutes at a time while taking orders, discussing flavors, or delivering drinks
- Ability to work carefully and quickly with espresso, hot water, coffee, dairy products, and flavored syrups
- Ability to work outdoors in service lanes for prolonged periods regardless of weather conditions
- Ability to lift up to 50 lbs
- Ability to stand comfortably for hours at a time while serving guests
- Ability to climb a ladder and use a stepladder as needed
- Ability to stand, sit, bend, kneel, twist, and squat as necessary to stock product and prepare service areas
- Ability to safely walk between and around cars in the drive-thru service lane while interacting with and delivering drinks to customers
- Ability to safely use a utility knife
- Willingness to work a flexible schedule
- Availability to work a minimum of three shifts per week
- Willingness to regularly work weekends and holidays if necessary
Job Duties
- Converse directly with customers to confirm and personalize their drink orders and correctly key those orders into the point-of-sale system
- Collect payments from customers, provide receipts, and correctly count back any change
- Prepare all drinks and premixes to order, ensuring quality and consistency for each customer served
- Always move with urgency and responsiveness, operating on the customer's time to provide prompt service
- Stay productive and proactive throughout the entire shift, supporting guest service even during slower periods
- Make personal connections with customers every day through genuine interactions, warm smiles, and open, positive body language
- Know the full menu and drink offerings inside and out
- guide customers, answer questions, and help them identify and order the drink they truly want, offering recommendations when appropriate
Job Qualifications
Experience
No experience required
Job Location
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